Jennifer Boyd Email and Phone Number

• Lead the development, implementation, communication and governance of retirement plans (defined benefit, capital accumulation plan, GRRSP, TFSA and SERP) health care plans and various other employee benefit plans (eg: Employee Assistance Program, discount programs).• Manage numerous complex national programs that cover both unionized and non-union employees and both federal and provincial legislation.• Identify and develop HR required policies and procedures to support benefits… Show more • Lead the development, implementation, communication and governance of retirement plans (defined benefit, capital accumulation plan, GRRSP, TFSA and SERP) health care plans and various other employee benefit plans (eg: Employee Assistance Program, discount programs).• Manage numerous complex national programs that cover both unionized and non-union employees and both federal and provincial legislation.• Identify and develop HR required policies and procedures to support benefits, pension, disability management and wellness programs.• Management of quarterly Management Pension Committee meetings focusing on governance framework, asset liability study, pension expense, annual governance reviews, supplier performance management, plan benchmarking and design.• Manage and implement pension/benefit projects, initiatives and plan designs in order to reduce administration, meet legislative compliance, alignment to business strategies and long-term plan sustainability while reflecting a progressive and modernized approach. • Provide credible expert advice and consultation, education and leadership to the organization on benefit and pension policies, best practices and strategic direction.• Collect, analyze, and present statistical and financial plan data and identifying trends, cost benefit analysis and present recommendations as required.• Vendor management including oversight of deliverables, project management, contracting, sourcing and RFP and overall budget management.• Manage a team of 5 staff that focus on benefits, pension, disability management and Wellness. • Accountable for total health budget allocation, including forecasting and annual budget design. Show less

• Facilitate and coordinate, with management, employer sponsored benefits plan (health, dental, life, AD&D, STD, LTD and voluntary benefits) initiatives for all unionized and non-union employees (approximately 12,000 employees).• Provide ongoing consultation and subject-matter expertise to HR Business Partners, Managers and employees regarding pension and benefits matters, including related policies, programs, practices and administration (Group Benefits, DC, DB, ESOP, Group RRSP… Show more • Facilitate and coordinate, with management, employer sponsored benefits plan (health, dental, life, AD&D, STD, LTD and voluntary benefits) initiatives for all unionized and non-union employees (approximately 12,000 employees).• Provide ongoing consultation and subject-matter expertise to HR Business Partners, Managers and employees regarding pension and benefits matters, including related policies, programs, practices and administration (Group Benefits, DC, DB, ESOP, Group RRSP, WorkPerks, EAP,etc.) • Point of contact for to HR Business Partners and disability insurers with respect to claims management, including policies, service level agreements, administration and operational process/procedures. • Management of the annual Flex re-enrollment period for non-union employees.• Prepare yearly analysis of employer sponsored programs, including identifying trends, gaps and risks for bargaining/negotiations. • Act as the subject matter expert with respect to SAP Benefits. Developed a business case and subsequently implemented SAP Benefits to streamline benefits administration and provide a line of sight for employee benefit entitlement and eligibility.• Involved in implementing an e-claims initiative with our group benefits insurer that resulted in reduced claims administration charges and over $500,000 in cost savings.• Build and maintain relationships with outside agencies/programs (Group Benefit Insurers, Disability Insurers, Employee Share Ownership, Employee Discount provider, EAP, etc.)• Documented and implemented ICFR (Internal control over financial reporting) controls relating to employer sponsored benefits programs.• Manage monthly budget reviews of all benefit and pension accounts with respect to trend, analysis and budget forecast preparation.• Facilitate Human Resources training on multiple HR issues, processes and programs. • Conduct annual benefit, pension & salary surveys. Show less

• Managed the full recruitment cycle including conducting interviews, testing, selection and ensuring suitable and qualified applicants. • Prime on the Installer Project, consisting of hiring 19 applicants in 3 different markets (North Bay, Peterborough & Brockville) for Technical Operations.• Prime in high level recruitment initiatives for Call Centre completing at least 1-2 classes consisting of 12 -15 applicants, every 6-8 weeks, including other searches (Technical Operations… Show more • Managed the full recruitment cycle including conducting interviews, testing, selection and ensuring suitable and qualified applicants. • Prime on the Installer Project, consisting of hiring 19 applicants in 3 different markets (North Bay, Peterborough & Brockville) for Technical Operations.• Prime in high level recruitment initiatives for Call Centre completing at least 1-2 classes consisting of 12 -15 applicants, every 6-8 weeks, including other searches (Technical Operations, Residential Sales & Marketing) • Work with hiring managers to ensure compliance with recruitment processes and internal job posting procedures.• Building relationships with clients in order to enhance business relations, while providing training for HR best practices. Show less