Plan, direct, coordinate, and oversee the operational units of the university, ensuring development and implementation of efficient operations to meet current and future needs of the institution. Provides leadership, vision, and oversight for maintenance and development of the physical plant, Human Resources, Event Management, General Services, and Information Technology.

Chief Human Resource Officer responsible for developing and implementing human resources strategies that support the mission, strategic plan, core educational and administrative objectives of the university. Assure fair and consistent application of policies, procedures and practices for faculty and staff. Consult with, advise and assist senior leaders in achieving institutional goals through change initiatives, talent management/development, workforce planning, HR information and analysis, retention and engagement, employee communication and HR programs and services.

Provided comprehensive human resources consultations to the Susquehanna Health Medical Group (SHMG) with the express purpose of maximizing the effectiveness of the business and human resources process. Assured fair and consistent application of personnel policies, procedures, and practices throughout SHMG. Encouraged departmental compliance with regulatory or accrediting agencies. Ensured Human Resource policies and procedures were compliant with applicable laws, regulations and organizational changes. Ensured practices complied with Susquehanna Health policies and procedures. Supported and helped implement strategic initiatives set by SHMG senior leadership team. Consult with, advise and assist practice managers in achieving business goals through change initiatives, talent management/development, workforce planning, business diagnosis, HR information and analysis, retention and engagement, employee communication and HR programs and services. Helped identify emerging human capital challenges within SHMG and assist in creating improvement opportunities and effective solutions that focused on organizational outcomes.