Jennifer Carr Email and Phone Number
I have established and oversee the Enterprise Business PMO at Hoya Vision Care, North Americas. I have the distinct opportunity to manage a team of Program Managers, Project Managers and Business Analysts who are responsible for all programs and projects across all business channels - Commercial Sales, Global Key Accounts, Revenue Management, Growth & Strategy, Business Development, Marketing, IT, Finance & Accounting, Supply Chain, Operations & Engineering, Sourcing & Procurement, Customer Service, Global M&A, Facilities, etc. I administer the process and governance committee responsible for project intake, approval and prioritization - working directly with the executive teams throughout the organization to successfully implement programs and projects in accordance to the organizational strategy.I am a highly driven, passionate, and hands-on certified leader with nearly two decades of Project Management, Business Analysis, Quality Assurance execution and management experience with a proven track record of adapting to a variety of infrastructures and across varied industry sectors including optical, healthcare, aviation, rental car, and manufacturing. A self-sufficient seasoned professional with proven talent to spearhead, develop and implement value-added and cost-effective solutions across business and technology teams, internal and external clients with meeting and surpassing stringent quality standards and guidelines within a global environment.Specialties: Project Management, Process Management, Quality Assurance, Business Analysis, SDLC, ITIL, ERP Implementation expertProject Management Tools/Methodologies: Waterfall, Agile, Six Sigma, Portfolio Management - Planview, Power PPM, Knowledge of Acuity, Clarity and Rally; MS Project, JIRA, DevOps, MS Office Suite, VISIO, Share Point, Budgeting & Forecasting, Resource Allocation, HP Quality Center, HP Standard Data ManagerERP/Other Skills: Highly skilled in Commercial and Back Office Integrations, software implementations, M&A's, CRM, MS Dynamics 365 F&O implementation experience, Oracle ERP implementation expert, On-Premise ERP Oracle 9i/11i/R12.1.3, Oracle Financials AP/AR/GL/FA, Supply Chain Management, ASCP, DRP, Order Management, Inventory, Order to Cash, Procure to Pay, PkMS (WMS), HRMS, Payroll, Benefits, Workday, BI, SQL Ad Hoc Reporting, DVI, SAP, Jaggaer P2P, Dayforce, Certify Expense Tool, IRIS
Hoya Vision Care
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Director Of Project Management, North AmericasHoya Vision Care Jun 2021 - PresentKlongtoey-Nua, Wattana, Bangkok, Th-Oversee a project portfolio worth over $60M in project activity across all functions of the business.-Define and implement the strategic direction for the PMO, aligning it with the organization’s overall objectives and business strategy.-Establish and enforce governance structures, policies, and procedures for project management to ensure consistency and best practices.-Engage with senior executives and key stakeholders to understand their needs, gather requirements, and ensure that PMO initiatives support business priorities.-Manage and prioritize the organization’s project portfolio, ensuring alignment with strategic goals and optimal resource allocation.-Develop and monitor key performance indicators (KPIs) to assess the success and impact of projects and programs.-Oversee the allocation and utilization of resources (including personnel, budget, and technology) across projects to maximize efficiency and effectiveness.-Lead and develop the PMO team, including project managers, program managers, business analysts and other staff, by providing guidance, mentorship, and training.-Oversee the budgeting and financial management of projects, ensuring that expenditures align with approved budgets and financial controls.-Ensure effective communication within the PMO and with other departments to keep all parties informed and engaged.-Facilitate training programs and workshops to enhance project management skills and knowledge across the organization.-Drive continuous improvement initiatives within the PMO, leveraging lessons learned and feedback to enhance processes, tools, and practices.-Lead change management efforts related to project management processes and tools, ensuring smooth transitions and adoption within the organization.-Monitor and review the progress of ongoing projects to ensure they are on track, within budget, and meeting quality standards. -
Pmo ManagerHoya Vision Care Oct 2020 - Jun 2021Klongtoey-Nua, Wattana, Bangkok, Th -
Applications Program Manager, Supply Chain Applications Support & ProjectsEssilor Apr 2018 - Oct 2020Charenton Le Pont Cedex, Fr-Focused upon supporting the systems & process needs of the Supply Chain team. -Direct responsibility for applications program management and the development of systems based strategies, designed to improve the overall performance of Supply Chain. -Daily tasks include project management, implementation and execution of Oracle and SQL based solutions that benefit Supply Chain in support of Essilor’s business objectives. -Develop strategic & tactical solutions / proposals / reports to management with the appropriate course of action. -Daily interfacing with Supply Chain Demand and Product Planners; SC Project Managers, SC Customer Service, and key contacts within plants & distribution centers to promote awareness of long term strategic requirements / opportunities. -Promoting / Implementing improved Supply Chain related functionality / processes within the Oracle R12 application & Microsoft SQL Reporting applications-Integrating new evolutions of functionality into our business processes by leveraging Oracle R12; Warehouse Management (PkMS) applications & Microsoft SQL Reporting applications-Supply Chain liaison and key contact with MIS, business owners, and systems users.-Manage all Supply Chain Oracle enhancements for Supply Chain Customer Service, Planning, ELOA Planning, Distribution Centers, and Transportation-Provide primary Oracle support for the Customer Service team and supplemental support for the Planning team-Provide support and/or leadership skills for Oracle projects including business requirements gathering, system requirements testing and user acceptance testing -
It Project Manager, It Epmo - Oracle Ebs Supply Chain Management, FinancialsEssilor Aug 2014 - Apr 2018Charenton Le Pont Cedex, Fr• Primary Project Manager for the Corporate Solutions Service Line supporting back office solutions on technologies including Oracle EBS R12.1.3, EDI, PkMS (WMS), PIPS (home grown COBOL based discounting system); often interfacing with Master Data Management (MDM), TIBCO Integration, Salesforce and .Net.• Responsible for delivering value, driving effective change, risk management, and continuous improvements with budgets of up to $4MM that spans single to multiple technology platforms (including Oracle eBusiness Suite, eCommerce and Integration Platforms) with up to 70+ team members. Lead the requirements gathering processes on projects of all sizes and across numerous platforms from the inception of a project through testing and implementation in order to create traceability through the software development life cycle for all transaction projects involving multiple stakeholders across business units, technology teams, and Essilor partners encompassing planning, resource management, monitoring and control of resources, time line and budgets, with proper execution and closing activities. • Performed the role of the Business Analyst when the PMO was understaffed. Prepared business requirements documents (BRD) and traceability matrixes, reviewed BR100’s, design documentation (MD50’s) and technical specifications (MD70’s) with project team. Entered requirements in JIRA tool, created use cases and acceptance criteria.• Led and managed the day-to-day activities of project members, which include mentoring, developing teams and providing technical and functional directions. Prepare project charters/initiation documentations/plans, budgeting and monthly forecasting reports, stage gate documentation and weekly executive status reporting. • Implemented Planview Project Management tool integration at EOA. Responsible for ensuring reporting, strategic planning, resource allocation, budgeting, forecasting, and proper governance was administered and accurate at all times. -
It Enhancements Manager, It Epmo - Oracle Ebs, Edi, Sfdc, .Net, Bi, MdmEssilor Feb 2012 - Jan 2015Charenton Le Pont Cedex, Fr• Responsible for the management and implementation of on average 200+/year enhancement efforts across various departments and technologies including Oracle, EDI, PkMS (warehouse management), Salesforce, and .Net. • Transformed enhancement intake process from inception and prioritization to completion.• Facilitated the initial requirements gathering process with business counterparts. Led coordination with Business partners, IT Business Analysts, and technical/functional resources through adequate planning, monitoring and controlling with proper execution and closing phases. Worked closely to mitigate any escalated risks, issues, scheduling and planning challenges.• Managed customer expectations, communication, scope and stakeholder dependencies. Closely reviewed and interpreted all schedules for each enhancement’s scope of work in conjunction with business counterparts. Liaison between business community and development team by fostering a partnership relationship between them and effectively managing customer expectations. -
It Business Support Analyst/Qa Coordinator - Oracle Ebs Financials - It Applications Support & PmoEssilor Sep 2007 - Mar 2012Charenton Le Pont Cedex, Fr• Responsible for all aspects of post implementation support and incident management of assigned tickets. Coordinate across functions internally and externally to ensure on-time and in-spec delivery to accomplish tasks related to issue resolution.• IT Subject Matter Expert for questions concerning application functionality for Accounts Receivable, Accounts Payable, and General Ledger support. Knowledge of Order Management/Order to Cash flow.• Coordination/Partnership with 3rd parties and service providers including offshore, Oracle on Demand, Hewlett Packard resources to address bugs and issues within the core and 3rd party applications.• Project Lead/SME for Hewlett Packard Database Archiving three-phase implementation in EBSO including Database-to-Database and Database-to-File processes: Phase I: HP 6.2 Upgrade and resume AR archiving. Utilized D2D tool to archive 2+ billon lines in AR. Phase II: Deploy remaining EBSO modules in addition to archiving custom tables. Phase III: Global enterprise initiative to keep the transactional system with only 2+ current years of data and store data in-house. Developed MQ and collection automation to transfer D2F files from On Demand production server to Essilor AQS. Reclaimed 950 GB of database space with table compression. Maintained storage cost and leveraged overall transactional system performance. Recommended enhancements to HP based on service delivery provided during all 3 phases of implementation. • QA Coordinator: Tracking of monthly regression testing cycle between 40+ departmental super users. Prepare, organize and kick-off regression cycle. Defect management and resolution. Quality management/enforcement, provide recommendations and ensure milestones are met. • Manage priorities to deliver to the SLA to identify and research new functionality required to meet business users’ needs. Create documentation library of support issues and applicable resolutions to use as future knowledge center for business users. -
Software Engineering Consultant/Oracle Functional Analyst Ii - Oracle Ebs Financials - It PmoL-3 Communications/Titan Group - Federal Aviation Administration, Department Of Defense, Nasa Feb 2007 - Sep 2007-Primary Support Analyst for the Oracle eBusiness Suite 11i Accounts Payable, Purchasing, and Accounts Receivable modules. Functional and technical knowledge of General Ledger, Fixed Assets, and Projects modules. -Worked closely with systems analysts and applied experience of respective functional areas to system analysis and design areas for large scale, complex projects. -Analyzed problem areas and postulate feasible solutions. Reviewed helpdesk requests received from field users. Ensured requests meet user requirements and properly utilize data processing resources. Performed initial testing, documenting, and evaluation of the program changes and enhancement requests from users across 18 federal agencies the Support team assisted. -Assisted with the integration of Oracle ERP systems with other enterprise systems and data sources.-Assisted in project planning and execution, including timeline management, resource coordination, and progress tracking. Provided management with status of projects, problems or other outstanding project related issues. Coordinated conference calls with provisioning personnel to ensure the accuracy, completeness, and timely submission of projects between all parties involved.-Keep up with Oracle updates and industry trends to recommend improvements and best practices.-Created and maintained documentation for system configurations, processes, and user guides.-Identified and resolved functional issues within Oracle applications. Provided support during and after system go-live.
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Oracle Systems Administrator - Oracle Hrms, Payroll, Benefits - It PmoHertz Mar 2005 - Feb 2007Estero, Fl, Us-Functioned as an internal technical consultant for the application support team in support of the Oracle Financial and Oracle HRMS modules. Worked with project teams to ensure systems are functionally and technically sound, and business users in developing objectives for improving systems and identifying ERP solutions. Supported day-to-day business operations from a technical, operational, and security perspective. -Acted as a liaison between the Database Administrators, Developers, Business Analysts, and end users. Resolved program technical issues and mitigated risks. Ensured trouble tickets were resolved in a timely and efficient manner per SLA.-System Administrator for access to production system. Performed periodic reviews of user access requests with the Information Security team. Ensured proper segregation of duties was maintained. -Worked with project leaders to ensure operational considerations and business requirements properly interface with impacted systems. Assisted in establishing system acceptance criteria. -Successfully completed Oracle upgrades and module implementations. Responsible for the testing and evaluation of all third party software to be utilized by the end users.
Jennifer Carr Education Details
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The University Of Texas At AustinGeneral Management Program -
Oklahoma City UniversityGeneralist -
Oklahoma City UniversityInformation Technology And Spanish -
Oklahoma City UniversitySpanish Language And Literature
Frequently Asked Questions about Jennifer Carr
What company does Jennifer Carr work for?
Jennifer Carr works for Hoya Vision Care
What is Jennifer Carr's role at the current company?
Jennifer Carr's current role is Head of PMO | Architect of Project Strategy and Execution | Expert in Program Management, Process Optimization, and Delivering High-Impact Results |.
What schools did Jennifer Carr attend?
Jennifer Carr attended The University Of Texas At Austin, Oklahoma City University, Oklahoma City University, Oklahoma City University.
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