Jennifer Butt Email & Phone Number

Charlotte, North Carolina Area

Manager, Scheduling Dec 2015 - Feb 2017Strongly leveraged strategic skills and courage to provide leadership team with perspective that was used to size people up and make appropriate development & staffing decisions. Role modeled conflict management and managerial courage for leaders. Received feedback that my peer development for other managers had a high impact on peer competence and confidence in courage.Strategic and intentional building of the schedule to ensure business plans and initiatives are supported. Communicated scheduling initiatives to team by focusing on small process changes to improve the customer experience and create sustainable change.Approachable leader who leveraged relationships built during Floor Leader Career Experience to develop sales team. Skilled drive for results allowed me to manage vision & purpose and motivate others to achieve goals with the sales team. Floor LeaderKnown for strong business acumen, skilled action orientation, and skilled ability to deal with ambiguity.Supported recruiting initiatives through hiring events, subsequent interviews and incorporated learns to better develop internal talent to maximize performance. Operations Expert (Market Mentor) Feb 2015 - Current Integrated learns from Floor Leader and Manager career experience to engage talent throughout store into the inventory team leading up to PI, as well as benching of prospective inventory talent.Use SAP to maintain the integrity of inventory, develop plans to minimize risk, and decrease loss across the organization.PT/FT Specialist (Mentor, Visuals Lead) Oct 2011 - Feb 2015Partner with management and other specialists to participate in and lead new employee on boarding. Created visuals training for current employees.Selected by management to attend the relocation of another Apple Store, providing visuals and sales support in the current store as well as helping set up the new space

Charlotte, North Carolina Area

Process Excellence Program (PEP) Facilitator for Other Real Estate Owned (OREO) Group. Coordinated a series of interviews, documenting results and providing business analysis. Helped process excellence team identify data points to research further.Collaborated with the PEP team to create a risk control matrix for the OREO Group. Worked with the PEP team to identify business risks, providing an overview of the business. Developed a workable and measurable model that the team presented to senior management of the group.Created custom report specs for submission to technology team to implement in new data management system. Converted 12 existing specs to new format, adding additional fields, identifying screens to pull data from and guidelines for filter parameters. Produced 4 new specs for creation of new custom reports. Met the timeline for new report spec creation and beat expectations for conversion of remaining specs.Updated user guides with recent changes and updates to the material. Used current guides to go through the processes, identify errors and write new instructions for the guides.Researched and edited new policy and procedure guide for 2 newly merged groups. Created a standard template and identified key terms for authors to utilize while writing their sections. Edited and made changes both on my own and with input from managers.

Greater Los Angeles Area

Confidential and proprietary system migration of international investment portfolio. Project included system migration, reporting and analytics design, and 100% travel.

Las Vegas, Nevada Area

Researched company for commercial loan viability exploring all available information, determining after in-depth discussion with client company top management that the project was viable.Led conversion of information tracking system to an updated database. Uncovered system programming errors resulting in flawed data and reporting. Reviewed every loan to identify errors, make corrections and work with IT for programming changes. Reduced error rate from 50% to 5%.Created and implemented training program for loan administration team for new information tracking system. Gathered information into one source resulting in the ability to track potential loan violations.Prepared and presented quarterly trend analysis reports, completing extensive informational form. Tailored and customized forms for every property in portfolio. Modified form to increase flexibility by capturing changes in market indicators, ensuring accuracy to better identify future trends.Compiled loan roll off data for two real estate offices. Contacted multiple individuals to gather all required data, created an in-depth tracking spreadsheet which could be updated regularly for continued use. Information used for Market Manager presentation to Region Manager determining loan growth goals for following year for both offices.Assisted Special Asset Group with transfer of multiple loans to the division. Managed flow of information by implementing standard transfer package. Organized, scanned and provided analysis for easier transition. Resulted in improved communication and a smooth, consistent transfer of information.

Supervised 200 staff members at 32 school sites, prepared scheduling and payroll for staff, and resolved all staff, parental and other issues that arose at school sites

Ms, Economics

Activities and Societies: Omicron Delta Epsilon

Bs, Economics