- Oversee daily office operations to ensure efficient workflow and productivity.- Manage payroll processes to ensure all staff members are paid on time.- Maintain organized records and files, including clerical documentation and administrative paperwork, and process bills and invoices.- Implement office policies and procedures to enhance operational efficiency.- Supervise and support administrative staff while fostering a collaborative team environment.- Maintain professional phone etiquette by addressing inquiries and directing calls appropriately.- Coordinate schedules, meetings, and appointments for team members as needed.- Communicate effectively with team members to promote a positive workplace culture.

Responsible for recording and maintaining a business' financial transactions, such as purchases, expenses, sales revenue, invoices, and payments. Manage administrative processes on plumbing jobs, reviewing and finalizing job details, debriefs, follow ups, and invoicing, job costing, Answer calls/emails from customers, suppliers, technicians, subcontractors, and inter-company personnel, Schedule and dispatch jobs/plumbers accurately and efficiently, Interface with technicians, subcontractors, and customers