Jennifer Caproni Email & Phone Number

Pittsburgh, Pennsylvania, United States

Conduct process and part qualification audits of suppliersAnalyze supplier quality trends to drive quality improvementsCreate and maintain part qualification process recordsSupport monthly metrics data and reportingUtilize data analysis skills to provide supporting data to analyze supplier quality issues

Pittsburgh, Pennsylvania, United States

Customer Success Specialist (temporary) responsible for efficient and accurate order entry of life saving gas detection equipment while delivering the highest quality customer service.

Mcdonald, PA

• Provide tier 2 systems support for Workday and the FedEx Ground application tracking system
• Daily trouble shooting and problem solving via email from across the entire HR organization regarding the hiring process, Workday, and eHire
• Collaborate closely and regularly with the HRIS team to ensure the system accuracy
• Coordinate with the HR administrative team to monitor adherence to the criminal background check individualized assessment process
• Compile and modify monthly KPI reports for leadership regarding hiring rates and department activity
• Responsible for communicating state specific guidance for positive drug screen results to HRBPs

-Monitored job postings to ensure accuracy and policy adherence-Provided user support for the application tracking system-Developed queries and corresponding VBA macros to create daily, weekly, and monthly reports-Conducted Individualized Assessments of criminal background history for applicants to determine ability to advance in the hiring process.

Moon Township, PA

Worked with IT to develop a central web based reporting tool for field level metrics. Coordinated and conducted numerous virtual training sessions with dispersed field personal on the use of new reporting tool. Project advisor for various projects across multiple groups including IT, Finance, Engineering and upper management. Provided regular project.

Moon Township, PA

Completed various analysis using Excel to improve the valid address rate to support the efficiency of the delivery operation. Performed cost analysis to determine the most cost-effective roll-out of high speed camera based scanning technology.

Moon Township, PA

Supported the field in various ways to ensure the efficiency of the package delivery process. Conducted ad hoc route analysis to justify resource allocations. Responsible for creating and updating forecasting tool for upper management and field operations use.

Moon Township, PA

Supported Home Delivery operations. Responsible for annual budget process for administrative and dock operations. Coordinated and streamlined zip code moves throughout the network. Performed critical tasks during peak months to ensure operations were running efficiently. Utilized programming and Excel skills to reduce time required to create and modify.

Bachelor Of Science - Bs, Industrial Engineering

Activities and Societies: Institute of Industrial Engineering

Certificate, Business Analytics

12-credit graduate certificate that focuses on solving business problems by utilizing fundamental concepts of data science and data mining