Jennifer Cavanaugh Email and Phone Number

Revenue Cycle Trainer for National Market

Accounts Receivable for solo primary care practitioner. Abstract ICD – 9 and CPT coding of patient electronic medical record, entering daily charges and payments from patients and insurances, patient account and insurance follow-up;Successfully attested for Meaningful Use Stage I for Electronic Health Record; Implemented Practice Portal System for HIPAA compliant communication with patients;Responsible for completion of Healthcare Effectiveness Data and Information Set (HEDIS) requests for NCQALiason for Primary Care Medical Home (PCMH) with Carefirst;Successfully renegotiated health insurance contracts for fee schedule increases; Preparing for transition to ICD 10; Other duties include: provider contracting and credentialing.

Taught 4 week Lamaze Childbirth Class Series; Responsibilities included keeping up to date with current research and practices in pregnancy, childbirth and parenting.

Taught 5 week Lamaze Class Series, Basic Newborn Care Class, Sibling Class and gave Maternity Center tours of the Women's Center to expectant parents; Responsible for keeping update to with current research and practices in pregnancy, childbirth and parenting; Other duties included assisting Lactation Department with CEU's; Volunteered yearly for a Parenting Conference sponsored by Wellstar; Planned and attended reunion classes for clients.

Supervised Accounts Receivable and Collection Staff of 8 employees for a multispecialtyresidency program consisting of 40 residents and 90 attending physicians; Billed over $12,000,000 and collected over $6,000,000 annually; Improved account receivable days from over 90 to less than 30; Lead project to resolve credit balances totalling over $100,000.00; Monitored weekly and monthly status reports of A/R Collection Staff; Completed monthly excel reports for A/R analysis; Performed system and problem audits for staff and physicians and reported to office manager; Worked with Resident Physicians on chart documentation; Co-wrote office manual of Policy and Procedure; Organized and participated in an Open Forum for Academic Medical Practices throughout NorthCarolina.