Jennifer Cera Email and Phone Number

• Maintained all previous social work responsibilities in addition to:• Responsible for all aspects of recurring survey project involving client feedback for CSN Unit -Instrument design -Fielding/data collection -Data analysis -Reporting & presentation• Coordinated implementation of electronic file system with IT and staff• Ran division organizational effectiveness committee• Organized and presented quarterly division meetings of 60+ staff• Oversaw training of new staff• Community point of contact• Reviewed and approved service order lines

• Coordinated services for the CLTS Waiver, Children's Community Options Program (CCOP), and Alternate Care -Assessed children’s level of care for eligibility using the Functional Screen -Maintained individual service plans and discussed resources available to families -Learned requirements and policies associated with the Waiver, CCOP, and Alternate Care• Trained new staff• Maintained website that is used as a case management tool as well as a training tool• Provided after-hours coverage for Child Protective Services• Access coverage

• Maintained children on the CLTS Waiver by coordinating services, including families that also received the Family Support Program• Assessed child level of care for eligibility using the Functional Screen• Maintained individual service plans and discussed resources available to families

• Supervised visits (LTE)• Family Support Program (LTE)• Coordinated services for the CLTS Autism Waiver Program (LTE) -Assessed children’s level of care for eligibility using the Functional Screen. -Maintained individual service plans and discussed resources available to families. -Learned requirements and policies associated with the Waiver.• Caseworker in Child & Family Unit II (LTE)

• Completed assessment of new applicants to the foster care program• Complete understanding of state and county rules and regulations• Required file maintenance and organization

• Connected clients with appropriate resources to best fit their needs• Required quick, efficient, and accurate management of documentation• Developed an extensive knowledge of services available to all clients