Jennifer Challies Email & Phone Number

Greater Boston Area

Audits operational efficiency and implements changes for increased productivity; Builds and cultivates strong business relationships between customers to ensure the utmost client satisfaction; Investigates inquiries by using all available resources and completes the inquiry process by communicating the results to the clients; Executes periodic operational reviews and analyzes data in order to identify areas requiring improvement; Coordinates operational procedure changes, data entry system changes and reporting output changes, Implements new accounts by working closely with other departments, ensuring that all procedures are in place testing data entry programs, reviewing reporting output and reviewing projects. Initiates appropriate internal and client follow-up actions and reports, Maintains operations manuals and develops additional client documentation as needed, Communicates and works closely with Operations and Data Processing to maintain high levels of service. Advises clients of new products/services which could be of benefit to them, and implement necessary changes; Ensures that all procedures and operations align with HIPAA standards.

Lowell, Ma

Responsibilities Organizes, coordinates and manages the recruitment of volunteers; Works with social, civic and local organizations to develop partnerships, where appropriate, to develop and/or utilize volunteers; Develops and implements training programs for all volunteers; Maintains updated records on all volunteers; Recommends and develops ongoing volunteer utilization; Develops and implements a volunteer recognition program.

Newport. Rhode Island

Utilized EMU collections management software; Assisted with the submission of paintings to the National Portrait Gallery; Assisted with collection management, including artifact accession; Authored weekly blog entries for the museum’s website; Designed an artifact exhibit; Digitized photographs for a computerized archival system.

Bachelor Of Arts (B.A.), Historic Preservation And Conservation

Education record

I studied Archaeology, Roman History and Cultural Heritage Management