Jennifer Chan Email and Phone Number

Jennifer is appointed Board Director Of Duxton Consulting Group, an international management consulting group with its head office based in Singapore and its network in Singapore, Malaysia & Thailand. She is appointed Executive Director for the Malaysian office and will help the Group to build business and grow its portfolio and operations. The Group focusses on improving and transforming an organization's path towards becoming a more customer-centric company, thereby increasing business… Show more Jennifer is appointed Board Director Of Duxton Consulting Group, an international management consulting group with its head office based in Singapore and its network in Singapore, Malaysia & Thailand. She is appointed Executive Director for the Malaysian office and will help the Group to build business and grow its portfolio and operations. The Group focusses on improving and transforming an organization's path towards becoming a more customer-centric company, thereby increasing business and profit results.Jennifer and her partners also started Chai-Ramsay, an independent consultancy focussing on brand positioning/ideation/architecture and relevant branding mix. Show less

Maintain & deepen relationship with key clients at the most senior leadership level.

I joined BBDO Malaysia in 1997 and led it over 14 years, to become one of the top 3 largest agencies in Malaysia. BBDO Proximity was ranked the 8th most creative agency worldwide by the 2009 Gunn Report.I led BBDO/Proximity to deliver double-digit profit margin growth year-on-year, grew a blue-chip clientele list of local and international brand names, with average length of partnership of 12 years, with its top 8 key clients. An evidence of strong management stability & leadership.

I became the 1st woman to lead an international advertising agency and the 1st Malaysian to lead J Walter Thompson (JWT), when I was appointed Managing Director of JWT in 1990. I led JWT to create ideas that built successful brands. In 3 years, I leap-frogged JWT Malaysia from 10th to 3rd ranking in billings. The agency had a strong creative reputation.18 Years with J Walter Thompson in Asia:I spent 18 years with J Walter Thompson, 10 of which were spent outside of Malaysia in 3… Show more I became the 1st woman to lead an international advertising agency and the 1st Malaysian to lead J Walter Thompson (JWT), when I was appointed Managing Director of JWT in 1990. I led JWT to create ideas that built successful brands. In 3 years, I leap-frogged JWT Malaysia from 10th to 3rd ranking in billings. The agency had a strong creative reputation.18 Years with J Walter Thompson in Asia:I spent 18 years with J Walter Thompson, 10 of which were spent outside of Malaysia in 3 different Asian markets:-Hong Kong (5 years)-Japan (2 years)-Taiwan (3 years) before returning to Malaysia. During my 10-years stint in Hong Kong, Japan and Taiwan, I helped build some of the most powerful brands in Asia (IBM Asia Pacific, Kellogg's, Kraft, Johnson & Johnson, Nestle, Citibank, DeBeers, Unilever, Warner Lambert).I was part of the management team at JWT Hong Kong, which built it into one of top 3 agencies in Hong Kong and being named "Agency of the Year" in 1986. I tripled the revenue base of Kellogg's to JWT Japan and helped JWT Japan to be regarded as the ideas hub in Asia for Kellogg's business. I helped Kellogg's launch numerous new products, specifically tailor made/adapted for the Japanese market which allowed Kellogg's to penetrate a hard-core traditional Japanese breakfast market, growing sales significantly.In Taiwan, I was part of the management team that dramatically grew the agency's business at a whirlwind pace, resulting in JWT Taiwan being named the fastest growing JWT office worldwide.Past Experience:Managing Director/VP International, J Walter Thompson Malaysia; 1994-1997.Director of Client Services, J Walter Thompson Malaysia; 1990-1994.Director of Client Services, J Walter Thompson Taipeh; 1988-1990.Account Director, J Walter Thompson Japan;1986-1988.Group Account Director, J Walter Thompson Hong Kong;1981-1986Account Management, PTM Thompson Malaysia; 1978-1981 Show less