Surpassed client expectations and sales targetsContinuously performed at a high level with demanding time lines independently and in a team environmentReceived commendations for excellence; Re/Max International Excellence Club & 100% Club100% client retention4/5 customer-client turnover ratio

Successfully managed a large number of Commercial Insurance Accounts.Responsible for creating successful, personalized relationships with both Clients and Insurance Underwriters. Handled day to day questions and concerns from Clients and UnderwritersNegotiated policy terms, conditions and rates with Underwriters, with understanding and high level of technical knowledgeSuccessfully met demanding time linesResponsible for preparation of insurance proposals, submissions and final presentations to the Client.Achieved commendations for high retention of client accountsAcquired skills and authority to be considered “in-house” technical support for computer software applications. Developed and implemented training manuals, documents, policies and procedures. Assisted staff and management with queries and training including development and implementation of these same procedures to satellite offices.Team leader and mentor to junior staff members