Senior Learning Consultant, Wealth Management
CurrentRelationship Management• Assess and identify critical areas of performance gaps in key roles and opportunities for improving performance• Provide value added professional advice to enhance business results and employee effectiveness through learning • Work with the Senior Learning Partner and other Learning Consultants to develop learning strategies to meet business objectives. Is accountable for maintaining the relationship and communicating with the business throughout the… Show more Relationship Management• Assess and identify critical areas of performance gaps in key roles and opportunities for improving performance• Provide value added professional advice to enhance business results and employee effectiveness through learning • Work with the Senior Learning Partner and other Learning Consultants to develop learning strategies to meet business objectives. Is accountable for maintaining the relationship and communicating with the business throughout the learning engagement.• Complete upfront Needs Assessment for potential learning solutions and ensure ongoing connection between client’s needs, and subject matter experts throughout the development and delivery of learning solutions/programs. • Develop an integrated and strategic approach to learning which supports the group level business objectives.• Interact with LOB leaders to understand upcoming shifts in prioritiesProgram/Project Management• Create and manage effective project plans to facilitate the development of learning programs and curriculum• Provide day to day management of assigned projects to ensure objectives are met within the negotiated timeframe set out in the Letter of Engagement (LOE) • Compile data and analyze learning requirements • Provide day to date management of assigned programs to ensure sustainability; including promoting and managing registration in courses to ensure appropriate utilization Team Effectiveness• Collaborate internally with LOB, HRBP, other IFL colleagues and externally with suppliers to design relevant, business initiative supporting programs, to be delivered through various channels • Collaborate with peers to investigate, recommend and / or implement changes to the learning process models, strategies and business process • Act as learning subject matter expert within the segment/role initiatives and opportunities • Program management and working team leadership – ability to lead, manage and provide peer coaching to team members Show less