While working here, my key functions include, overseeing all facets of departmental operations, including scheduling, inventory, and compliance. I also manage staff receiving prescriptions, preparing medicines, and maintaining stock. In addition to this, I foster cordial relationships with suppliers/customers, implement infection-control atmosphere, and resolve patient inquiries.Key Contributions:Maintained constant supply of high demand drugs currently on backorder and discovered alternative solutions for patients during inadequate supply.Enhanced compliance program utilization by 10%, including automatic refills and Time My Meds.Investigated root cause of discrepancies with on-hand controlled substance count and addressed with staff to prevent recurrence in future.

In this position, I proved myself as an excellent pharmaceutical professional, as I improved patient care by conducting drug utilization reviews on a regular basis and identifying medication/dosage errors. It was me who provided accurate information on drugs to patients, doctors, and nurses. Furthermore, I monitored dispensing of controlled substances by examining patient profiles and using Massachusetts Prescription Monitoring Program.Key Contributions:Optimized treatment plans and compliance with patients through medication therapy management and comprehensive medication analysis using MirixaPro, Outcomes, and Outliers platforms.Delivered affordable treatment plans to patients and conducted quarterly, free of charge, community screening events for blood pressure, blood glucose, cholesterol, and vaccinations.Achieved yearly increase in flu shots administered, resulting in 37% increase during 2016-2017 flu season.Established strong rapport with patients and doctors' offices by ensuring delivery of excellent customer service.Enhanced overall efficiency by training pharmacy technicians and interns on utilization of drug dispensing system and optimization of workflow processes.Additional Experience as:Pharmacy Intern/Pharmacy Technician | Stop and Shop Pharmacy, Hadley, MA, 2008 – 2014Internal Medicine | Massachusetts General Hospital, Boston, MA, 2014Institutional Pharmacy Practice | Hebrew Rehabilitation Center, Roslindale, MA, 2013 – 2014Drug Research Center in MCPHS University | Center for Drug Information and Natural Products, Boston, MA, 2013Community Practice | CVS Pharmacy, Brookline, MA, 2013Ambulatory Care/Internal Medicine | Brigham and Women’s Hospital, Boston, MA, 2013