Manage and maintain department databases and reports. Design and develop ad-hoc and repeatable queries for managing operational requests. Troubleshoot database issues, and redesign tools for optimization. Build queries and tools to review shipping trends and identify cost and time saving opportunities. Provide operational support for the International Logistics Origin team. Managing the department inbox that receives requests from all departments of the company, vendors, agents, third party logistics providers, and ocean carriers. Oversee the load planning process for vendors and consolidated freight stations. Lead cross functional projects to improve business operations. Design and communicate process improvements to third party logistics providers, vendors, and agents.

Provide system support for the Inventory Management team. Duties include working directly with the Inventory Management team to increase forecast accuracy and provide direct support for Inventory Management Systems, including store and DC replenishment systems.Create and maintain reports to support operations using tools such as SQL Assistant, Teradata Warehouse Miner, MicroStrategy, and Essbase.

Participate on software development project teams as a project analyst. Duties include preparing appropriate methodology documents, working with the users to define scope, requirements, and high level design, and working with the technical teams to develop detailed design plans, testing plans, and implementing the software. Develop business process flows with various subject matter experts for senior leadership teams and strategic planning initiatives.

Developed business process flows in conjunction with various subject matter experts for future reference. Maintain process data for training, for use during on-boarding, and for use in the beginning phases of projects.Participated in initiatives to improve several marketing processes, including the circular review and approval process. This included interviewing and brainstorming sessions with the Marketing team and software consultants to implement an automated review system. Created a MS SharePoint site for the Marketing team and their counter parts to utilize.

Developed business process flows in conjunction with various subject matter experts for future reference. Maintain process data for training, for use during on-boarding, and for use in the beginning phases of projects. Participated in a resource allocation initiative to help better facilitate project staffing. Created departmental methodologies including procedures, policies, processes, and templates to use during business process improvement projects. Organized and maintained data within SharePoint services. Defined framework for a business information repository. The information within the business repository is used for corporate organizational information.Provided analytical support on multiple projects concurrently.

Initially began work with RadioShack Technology Services as an intern / analyst for Application Project Services. Duties included preparing recurring project reports for senior leadership. Participated in project alignment efforts to focus project resources on more strategically significant work. Also participated in various projects as supplemental support for documentation and organization. Helped organize documentation file structure and maintain structure integrity.