Jennifer Corwin Email & Phone Number

Detroit, Mi, Us

Troy, Michigan, United States

• Lead a team of high performing consumer insights analysts through the creation of analytical deliverables and insights for over 80 syndicated publishes annually. Studies include flagship travel and hospitality studies (NA Hotel, NA Airline, NA Airport, NA Rental Car) and TMT studies (Wireless Carrier Satisfaction). • Continually work to improve the presentation creation and analysis skill set of the entire CI organization with the goal of providing actionable insights to clients. • Oversee and manage several syndicated products, one of which connects syndicated clients directly to an industry specific consumer insights analyst to maximize study value. • Responsible for the launch and successful implementation of a third party data visualization platform for the delivery of over 125 research studies across the entire organization in less than 8 months.

Troy, Michigan

Provide industry insights and analysis across the travel and hospitality space including hotels, airlines, rental cars and destinations based on customer experience data. Create and deliver presentations of customer satisfaction results to a wide variety of hospitality brands.

Manage syndicated travel and hospitality studies, survey development and design, utilize SPSS for data analysis, presentation creation and design, vendor and client management.

Template BuilderData entry and organizationUse of Microsoft Office Suite, primarily Excel, Word, Oulook and PowerpointVerification of data entered by 13 other employeesTrain and assist other employees in job dutiesPrepare technical documentation and instruction manuals in a cGMP environmentEnter data into a SQL LIMS database system

Analyze samples for quality assuranceUse of HPLC, GC, IR, UV/VIS, Titration and various physical testing methodsMultitasking in a deadline driven environment with little room for errorWork in a cGMP environment adhering to SOPs and FDA regulationPreparation and standardization of laboratory reagents according to USP proceduresUse of Microsoft Office Suite

Prepare and deliver lecture materials to 18 students regarding Microbiological laboratory techniquesDemonstrate laboratory techniques such as aseptic technique, cell culture, microscopy, staining, microbial ecology, antibiotics, and various other laboratory proceduresDesign and grade quiz and test materials

Collect and enter patient data in a HIPAA environmentAssist pharmacist in daily duties including: insurance billing, physician contact, filling prescriptions, inventory and pharmaceutical ordering Customer service in a health care environmentTrain new employees in pharmacy procedures

Collect and enter patient data in a HIPAA environmentDurable medical equipment insurance billingAssist patients in the use of blood pressure monitors, blood glucose monitors, crutches and wheelchairsCustomer service and sales in a commission based environmentTrain new employees in store policies and procedures