Jennifer Cotugno Email & Phone Number

Mount Olive Township, Nj, Us

Mount Olive Township, Nj, Us

Basking Ridge, New Jersey

Led high-performing teams managing 4,000+ paying members consisting of Law Firms and Lawyers throughout North America. Implemented successful strategies that reduced churn from 7% to under 2% within a year, driving significant revenue growth. Expertise includes spearheading Customer Success initiatives, enhancing Account Management departments, and collaborating cross-functionally to drive product strategies and market adoption. Skilled in managing product roadmaps, conducting market research, and fostering long-term client relationships to achieve high levels of satisfaction and retention.

Responsible for sale of advertising space on high resolution digital billboards from network of displays in Northeast Pennsylvania and Northern New Jersey. Communicate by phone, email and in-person meetings with local, regional and national businesses to discuss marketing strategy and financial capability. I make certain the clients are well attended and are receiving services from Eye Spy Media as per the schedule.

Greater New York City Area

I strived to provide my clients with premium advertising and marketing opportunities in an array of unique platforms such as USA TODAY sports and lifestyle publications.

I contributed towards providing financial services to my clients. Tracked market trends, developed marketing strategies, analyzed competition levels, and identified opportunities. I counseled my clients and explained the key features and advantages of the products and services my company had to offer.

I ensured the daily operations of the main bank lobby and teller line. Responsibilities included scheduling, supervising, training and developing my staff. I maintained customer service standards by greeting customers and facilitating a welcoming and customer focused environment. Responded to customer inquiries and concerns and created positive solutions.

Port Charlotte, Florida

Coordinated wedding/events for clients and visited clients to understand their needs and financial capacity and to discuss the specifications of the events. Calculated estimated cost of different type of events. Maintained liaison with caterers, florists, photographers and other professionals. Insured the events went smoothly and the feedback from attendees was exceptional.