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Jennifer Deese Email & Phone Number
Regional Delivery Manager, Professional Services
at
Five9
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Regional Delivery Manager, Professional Services
Location
Concord, North Carolina, United States
Company size
Who is Jennifer Deese? Overview
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Quick answer
Jennifer Deese is listed as Regional Delivery Manager, Professional Services at Five9, a company with 2950 employees, based in Concord, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Jennifer Deese.
Jennifer Deese previously worked as Regional Delivery Manager at Five9 and Manager, Quality Assurance at Five9. Jennifer Deese holds M.A., Romance Languages from University Of Missouri-Kansas City.
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Email format at Five9
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Five9
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Profile bio
About Jennifer Deese
17+ years’ experience in software testing / delivery. 11+ years in leadership roles (QA, project management, and development). Surpassing goals with teamwork and tailoring best practices. Chaos Tamer / Whirlwind Buffer / Mountain Mover. Passionate about excellent product quality and effective teamwork!
Current workplace
Jennifer Deese's current company
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Five9
9 roles
Jennifer Deese work experience
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Regional Delivery Manager
CurrentProgram and Project Management for regional day to day operational and tactical aspects, of LATAM direct and partner customer-facing projects for Five9 Professional Services.Work closely with Five9 sales and partner organizations focused on LATAM region.
May 2024 - Present
Manager, Quality Assurance
Aug 2023 - May 2024
Quality Assurance Manager Ii
Aceyus
Jan 2023 - Aug 2023
Application Development Manager Ii
Aceyus
Functional Manager for Core Application development team, reporting to Director of DevelopmentAllocate Development resources for ongoing releasesTrack release progress in daily stand-ups with teamCoordinate release content and schedules based on business / customer needsJIRA AdministratorDirect focus and sequence of testing effortsReview QA results for.
May 2022 - Jan 2023
Product Development Manager
Aceyus
Functional Manager for Core Application development team, reporting to Director of DevelopmentAllocate Development resources for ongoing releasesCoordinate release content and schedules based on business / customer needsDirect focus and sequence of testing effortsReview QA results for recommended processes/best practices for product qualityAutomate testing.
May 2020 - May 2022
Software Development Lifecycle Manager
Aceyus
Organize and track scope for product releasesManage scope for priority and severity of issuesDocument product requirements for QC test planningWork with development team to manage and meet release schedulesManage and organize QA/QC efforts for product testingReport on status of product release efforts and document release notesAutomate testing coverage of.
May 2016 - May 2020
Senior Consulting Manager
Convergys Corporation
Manage professional services development team as well as quality assurance team (July 2014).Functional manager handling staff performance and staff development of team, with most of members being remote onshore and/or global.Develop and revise processes used by application test team.Manage utilization and assignment of team members across multiple test.
Sep 2011 - May 2016
Test Lead, Program Test Manager
Convergys Corporation
Manage workload and resources for test team supporting customer suite of 3 open hosted and 4 fully hosted IVR apps.Manage workload and resources for test team supporting different customers with large main applications handling multiple overlapping releases.Functional manager handling staff performance and staff development.Develop and revise processes.
Apr 2005 - Sep 2011
6 education records
Jennifer Deese education
M.A., Romance Languages
Education record
Rockhurst College
M.A, Romance Languages (Spanish)
University Of Missouri
B.A., Spanish
B.A, Spanish
University Of Missouri
B.A., Spanish
FAQ
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What company does Jennifer Deese work for?
Jennifer Deese works for Five9.
What is Jennifer Deese's role at Five9?
Jennifer Deese is listed as Regional Delivery Manager, Professional Services at Five9.
Where is Jennifer Deese based?
Jennifer Deese is based in Concord, North Carolina, United States while working with Five9.
What companies has Jennifer Deese worked for?
Jennifer Deese has worked for Five9, Aceyus, and Convergys Corporation.
How can I contact Jennifer Deese?
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What schools did Jennifer Deese attend?
Jennifer Deese holds M.A., Romance Languages from University Of Missouri-Kansas City.
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