Responsible for the upkeep and development of a company's human resource system. Working in both human resources (HR) and information technology (IT) to maintain the system and handle electronically stored employee data. Workday is the current HRIS platform.

Function as site liaison to Home Office HR/Associate Relations team ensuring consistency and compliance with federal and state employment regulations.Assist with payroll tasks such as: hours verification, tip reconciliation/release, clock in/clock out resolution, etc…Provide transaction information and work through credit card disputes.Create and maintain personnel files, per specifications for all Topgolf Sites.Cheerfully provide information to incoming callers about the Site and Organization related to things such as hours of operations, pricing, and game options.Provide financial support through petty cash handling, safe counts, and daily reconciliations.Assist with new hire orientation and paperwork processing, to include i9 Verification, BenefitsProcess and disseminate incoming mail.Provide administrative support, order and maintain inventory of office supplies, and help with travel arrangements as needed.Work with support vendors to ensure office equipment is working effectively.Assist in planning office special events.

A dynamic team leader, able to bring energy, enthusiasm, and motivation to associates to achieve goals. Highly organized and able to quickly access needs and tools to resolve difficulties, and enhance the learning environment. Leading and teaching 50 to 100 people in a fun classroom sitting multiple times under intense situations. Adapting to change quickly to be able to lead new associates and further their development with a site opening.

Ability to work independently with little supervision. Performed multitasking and prioritize task well. Maintained a professional work environment when training new associates at my site. Attention to detail while preforming top notch service to private parties, from cooperate to social events. Taught new associates the brand and culture of TopGolf in a fun learning environment.

Supervising the registration, checking in and checking out the guest in a gracious and smooth manner. Ensure standards are adhered to and manage associates responsibly for event coordination activities. Accustomed to working in fast-pace environments with the ability to think quickly and successfully handle difficult guest and associates.

Completed the following training and task: Conducted investigations, performed searches on detained persons, recognizing, collecting, preserving, and marking evidence. Apprehended suspects for violating federal, state, and local regulations; wrote and presented oral reports of incidents, testified in court as required. In charge of accidents and incidents while maintaining vigilance against acts of sabotage, espionage, theft, violence and infractions of the rules until relieved by the watch commander.