Provide assistance, guidance, and support to victims of violent crime that the Victoria County Sheriff’s Office serves. Duties include: notifying the victim of the investigator assigned to their case, keeping the victim informed of the status of their case as requested, meeting with victims and assessing their needs, ensuring that victims have access to all available resources, informing the victim of the Texas Crime Victims’ Compensation program and assisting them in completing claims when requested, providing accompaniment if requested to appointments with court, hospitals, law enforcement, attorneys, etc., provide information on protective orders and accompaniment to attain order when requested, collaborating with the District Attorney’s Victim Assistance Coordinator to ensure victims are receiving all needed services, provide training on victim services to law enforcement and the community, and working with the various other agencies that assists victims including Hope of South Texas (sexual assault advocacy center), Court Appointed Special Advocates (CASA), Victoria Independent School District, Texas Protective and Regulatory Services, and Mid-Coast Family Services. Perform systems test for the VINE (Victim Information and Notification Everyday) grant to keep in compliance. Training is also provided to law enforcement officers on the proper procedures to make death notification.

Respond to citizen’s requests and complaints regarding non-emergency incidents including, but not limited to: burglary, theft, forgery, missing persons, lost/found property, criminal mischief, credit/debit card abuse, assault, and robbery. Handle walk-in and telephone request at the police station from the general public. Take custody of evidence. Enter and maintain warrants sent from Municipal Court. Assist Investigations in closing cases. Perform record entries into New World database such as field interrogation reports. Assist other divisions in the Victoria Police Department with work duties;Assist in training Police Service Technician trainees as an acting Field Training Instructor (FTI). Work with Police Service Technicians (PST) in day to day duties in the Telephone Response Unit.