I have 6.5 years of experience as a Credit Analyst approving accounts, assigning terms and making sure customers stay within terms. I also have 5 years of indirect consumer lending as a Loan Specialist, working directly with decision makers. I always look for ways to improve a process and work with my teams to make sure we have quality outcomes that help everyone meet metrics. I have extensive customer service experience working for several companies throughout my career. Skills utilized include working with people and diffusing almost any situation calmly and fairly while working within policies and guidelines. I am a firm but fair Credit Analyst that looks at each account individually to assess risk. I work well with Sales teams and help them meet their goals as well as protect the interest of the company.