* Conducted presentations and counseled individuals and groups to disseminate information and answer questions relating to financial assistance, admissions, registration, and educational planning* Developed and maintained relationships with administration, faculty and staff at partner institutions* Coordinated and attended recruitment events and development programs such as college, transfer and career fairs as well as education round tables to communicate information regarding University program offerings* Conducted Territory Management (i.e. following the student from point of contact to enrolled status) for Allen County High Schools and Nine Ivy Tech Community College campuses in Northern Indiana * Maintained database of student records and related recruitment and enrollment interactions

* Evaluation and development of the Volunteer Program to meet the needs of the organizational mission and the volunteers * Served as primary contact for over 350 volunteers assisting with training, recertification, coordination of speaker’s bureau, evaluation of general volunteers as well as merit based recognition * Production and expansion of relevant materials, including monthly newsletter and on-line volunteer intranet as well as maintenance and utilization volunteer database and records* Strategic yet thoughtful execution of new volunteer recruitment, orientations, screenings, trainings and performance evaluation as needed

* Representation of the University at Corporate, Career and Graduate School Education Fairs * Customer relationship and database management to include initiating contact with our inquiries via phone and email, responding to questions, and documenting communication * Advised applicants and incoming transfer students on academic major based on interest and transcript review* Facilitation of our Plan for Success Workshops for prospective students linking career and education

*Implementation and organization of almost all on-campus first year recruitment and yield events with a focus on effectiveness and quality of the programs, optimum scheduling, and visitor needs*Application review and decision, award of merit-based and AHANA scholarships for qualified applicants, and counseling for the marginal student about alternative higher education options*Professional, knowledgeable, and energetic representation of the University at high school daytime and evening programs, National and Regional college fairs, and on-campus information sessions*Coordination of on-campus visits for all secondary and middle school groups, and the Annual Fall College Board Workshops, Destination College and Discover U programs*Successful development of Field Admission Program (on-site application review and decision) at select New Hampshire high schools*Participation in the development of our web-site and award-winning Admission Office literature