Jennifer Dutton Email & Phone Number

Fort Worth, Texas, United States

As an Inside Sales Representative at PTR, I am passionate about delivering exceptional customer service and driving sales growth. My role involves supporting Territory Managers in building a robust sales pipeline while actively prospecting and cross-selling our diverse range of products.Key Responsibilities:Provide top-notch customer service with a sense of urgency in a fast-paced sales environment.Qualify potential leads and strategically source new customers within my territory.Develop creative engagement strategies to build rapport and effectively communicate the Premier Truck Rental value proposition.Collaborate with Territory Managers for scheduling customer visits, trade shows, and facilitating new customer hand-offs.Facilitate in-person meetings and set appointments to drive sales initiatives.Accurately qualify and quote inquiries, ensuring timely follow-ups and data entry into our systems.Manage the onboarding process for new customers, guiding them through the credit process.Drive cross-department collaboration to coordinate On-Rent and Off-Rent notices, demonstrating excellent attention to detail.Identify and arrange equipment swaps for customers meeting our de-fleeting criteria.Organize and analyze data within our CRM to support multiple projects and activities.

Flower Mound, Texas, United States

Provided Passionate direction to drive proactive endorsement of regulatory compliance services offered while identifying customer pains and leveraging company internal resources to address and resolve those pain points Served as the trusted relationship advisor for 731 healthcare facilities within the Central RegionLed and owned the relationship between IntelliCentrics and healthcare facilities by leveraging SaaS services through training and guidance on how to minimize facility riskEngage new and existing healthcare facility personnel through the communication of value propositions and taking a consultative approach to develop deep, trusted relationships and ensure active participation and customer satisfaction throughout the life cycle Schedule and conduct monthly, quarterly, and yearly review account reviews with both healthcare corporate staff and facility location staff by regularly analyzing and building internal data reportsExceeded quarter goal in first 60 days with IntelliCentrics-Company completed mass layoff

Dallas, Texas, United States

Introducing the Dallas Fort Worth Market to new businessBuilt company CRM from ground up to include over three hundred plus business opportunitiesResearched, connected, and built contact database to be use for mass email marketingcampaignsActively participated in networking event-Company decided the role was no longer needed

Texas, Louisiana, Florida

Managed Texas, Louisiana, and Florida markets which consisted of 139 locations.Manage, set, and execute company goals based on OKRs to ensure and maximize market profitabilityCoach, taught, and managed a team of 17 employees, 3 states, and 131 locations Created multiple training, onboarding, and general company SOPs-The company laid off 25% of the workforce

Dallas/Fort Worth Area

Acted as an internal sales expert and partner with Operations leadership to help assess, measure, and enhance the performance of revenue generation activities connected with counter sales effectivenessPartner with local managers to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goalsMonitor sales agents' overall effectiveness throughout the sales processCoordinate communications related to counter-sales initiatives, products, and processesAssess and analyze business needs with recommendations on training plans and programs to enhance knowledge and skillsFacilitate local sales training programs and keep updated on new training methods and techniquesDevelop and maintain training materials related to sales initiatives including presentations, job aids, participant handouts, virtual class materials, and other resourcesOversaw 13 airports hiring, training, and career development including DFW and DAL-Company layoffs due to Covid

Greater Minneapolis-St. Paul Area

Produced detailed and relevant reports for use in making business decisions.Leveraged on-site observation and personal interviews to identify team and individual strengths.Conducted thorough reviews of operations to devise and deploy improvement strategies.Reviewed internal systems and organized training plans to address areas in need of improvement.Resolved problems, improved operations and provided exceptional service.Developed team communications and information for meetings.Oversaw 18 rental car and truck locationsOpened 3 new million-dollar-plus producing locationsTransformed the MN market from loss to profitable-Promoted and transferred to Texas

Shakopee, Mn 55379

Lead the strategic directive and overall management for the efficient and profitable operation of a light industrial staffing office. Monitored and audited 3 recruiters and operated location to ensure all needs were meet with current accounts daily staffing orders. Demonstrated a high level of leadership to recruit, coach, develop and retain a high performing team to drive revenue through legendary customer service to exceed company goals. Ensured all temporary employees were held accountable for all aspects of job performance including punctuality, reliability and positive attitude. Forecasted and established monthly/quarterly profit projections with responsibility for achievement of all operational and financial objectives for annual business plans for the area. Developed and implemented local marketing plan to introduce Masterson Staffing Solutions service to local businesses to increase sales and awareness in the local market. Maintained current relationships with accounts for orders to build repeat business and increase weekly revenue.

Eden Prairie, Mn

Outside Sales Executive for our Technology Advantage IT solution. We have an unique solution that provides Fortune 500 level IT support for small and medium sized businesses. Technology Advantage includes: Help Desk, Proactive Remote Monitoring and Maintenance, Onsite Support and Account Management. Ranked 17th in North America and 21st in the World (2012 MspMentor), Our Technology Advantage service allows our clients to stop fluctuating IT costs, helping them manage their budgets and freeing up time to focus on your clients instead of on IT concerns. Our service decreases the amount of IT downtime, which can only help increase your productivity as well.

Designed, communicated and executed area sales and operating plans for 3 vehicle rental locations 2 FBOs and 3 Satellite locations to increase revenue and maximize profit. Recruited, hired, trained, developed, motivated and evaluated the performance of all employees on the sales team including Assistant Managers, Management Trainees and Transporters to ensure all were aligned with company goals. Approved and implemented all Human Resource activities for my area to ensure motivation, discipline, discharge and performance evaluations and rewards were consistent and fair. Forecasted, budgeted and managed the key financial drivers that included revenue, pricing, transactions, market segment mix, utilization, fleet mix, revenue per unit, employee scheduling and overall wage expense. Developed and implemented sales and marketing initiatives consisting of competition analysis, prospecting, networking, advertising, and employee performance development meetings in order to negotiate preferred provider relationships to increase existing and establish new revenue sources to exceed corporate goals. Developed and implemented a marketing plan that established relationships with new accounts and increased the existing book of business and revenue for the location.Employee scheduling for busy office averaging $1,000,000 in yearly revenue.Finances: accounts payable/receivable, invoicing, billing, budgeting.Supervision of a total of 6 employees at multiple locations.Promoted over 30 employees to Assistant Managers, 5 Location Manager and 1 Area Manager

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