Support the Epic billing modules to ensure patient bills are sent out correctly.

• Project team member of the Single Billing Office implementation• Mentor to new analyst during onboarding• Involved in many projects for new EPIC departments• Lead of an upgrade• Consolidated workflows and setup for the professional billing and hospital billing cash application teams, along with consolidating multiple security templates from 6 to 3• Modified Research billing to help reduce unnecessary workqueues and reports for hospital billing and professional billing• Work closely with operations management in various workgroups.• Project team member for implementation of credit card device for the entire enterprise for Medical Clinics and Hospital Departments, which included imp MyChart payments• Assisted with changing vendors for creating paper EOBs to 835 for the insurance lockbox for hospital billing and professional billing• Developed import process for EPIC correspondence with the OnBase scanning application. This eliminated manually work efforts in EPIC and streamlined all workflows in OnBase. This was overall implemented for hospital billing and professional billing for 2 service areas.

• Support all aspects of Claims and Remittance workflows and maintenance• Project Lead for Research and Transplant Billing workflow enhancement’s o Revamped PB and HB claims edits and workqueue’s related to Research Billing to properly send out the required claims elements to Medicareo Worked closely with Transplant billing group to improve the transplant billing and claims to properly flag the appropriate transplant related accounts for review

EPIC, Hospital Billing, Professional Billing, HB/PB Claims, Home Health.• Support and analysis Hospital Revenue Cycle not limited to the below:o Research Billingo RACo Price Estimateo Claimso Remittanceo May 2007 – June 2015o System Analyst – EPIC, Hospital Billing, Claims, Home Health.• Support and analysis Hospital Revenue Cycle