Jennifer E. Email & Phone Number

Layoff• Implemented a framework and created documentation to optimize operational efficiency, resulting in significant time savings.• Conducted recruitment for diverse technical and non-technical positions (permanent and consulting) across various clients within the Vendor Management System (VMS).• Developed a robust candidate pipeline for domestic roles by utilizing Applicant Tracking Systems (ATS), social media platforms, job boards, and employee and candidate referrals.• Collaborated closely with hiring managers and account managers to gather detailed job requirements, ensuring a comprehensive understanding of client needs.• Demonstrated exceptional relationship management skills by actively engaging with candidates and fostering long-term connections.• Skillfully negotiated and successfully closed offers in a highly effective manner.

Functional Service Provider (FSP)Achieved top performance within the Recruiting team by consistently surpassing 100% of KPIsSuccessfully filled niche clinical roles across multiple countries including North America (United States, Canada, Mexico), Europe, APAC, LATAM, and the Middle East• Managed recruitment for clinical contract positions within the Pharmaceutical industry, encompassing various roles such as Clinical Research Associates, Clinical Trial Managers, Medical Directors, and Executive level positions• Pioneered the development of a comprehensive Recruiter training program, providing personalized mentorship and training to new and junior staff members, as well as creating essential training documentation• Conducted in-depth global research on salaries and industry best practices to optimize recruitment strategies• Evaluated recruiting metrics and collaborated with leadership and colleagues to assess the effectiveness of recruitment strategies• Fostered strong relationships with candidates and clients, ensuring long-term engagement and satisfaction• Provided career coaching and interview preparation to candidates, including resume review and editing, as well as identifying areas for improvement• Demonstrated expertise in successful negotiation of job offers• Successfully executed critical ad hoc projects for the Business Development team.

Warminster, Pa

Successfully managed employee relations, increasing employee morale and engagement and establishing a reputation as a strong employee advocate and trusted member of the HR Team.Reduced days to fill by 40% through effective management of the full life-cycle talent acquisition process for Executive and Clinical Operations, Biology, Chemistry, Quality, and Toxicology departments.• Managed talent acquisition for internal clients for senior scientific, clinical and leadership roles• Provided HR policy interpretation and guidance to ensure compliance and alignment with company objectives.• Consulted with the management team to identify areas for improvement and implemented process improvement initiatives.• Utilized exceptional relationship-building and communication skills to foster positive relationships with staff at all levels, including executive leadership.• Managed employee onboarding and conducted exit interviews to gather valuable insights for continuous improvement.• Facilitated career development and conducted coaching sessions to support employees in their professional growth.• Conducted behavior-based interviews with candidates and developed interview-related templates to ensure a thorough and objective selection process.• Administered US benefits plans, including new enrollments, changes, and terminations, ensuring compliance with legal requirements.• Served as an advocate for employees, effectively troubleshooting and resolving insurance-related issues.• Tracked and monitored training and compliance requirements for all employees, ensuring organizational adherence to regulations.• Oversaw the planning and implementation of company social activities and events, fostering a positive and inclusive work culture.

Accomplishments: Decreased temporary employee turnover by 25% and increased overall candidate quality by implementing process improvements related to vendor agreements Decreased repetitive motion related, workers' compensation injuries by 30%• Managed the recruitment of exempt and non-exempt roles, within the organization including Engineers, Maintenance Mechanics, Machine Operators, and Assemblers• Vendor Management: Managed temporary staffing and resolved employee relations issues related to contract employees• Managed employee relations for union and non-union employees and developed positive relationships with staff at all levels within the organization • Managed new employee onboarding and orientation• Provided collaborative resolution-based coaching and counseling to employees and supervisors• Implementation and interpretation of company policies and procedures• Management and monitoring of LOA, Unemployment Claims, Worker’s Compensation, and Short -Term Disability leave • Benefits Administration (Health, Dental, Vision, 401k)• Program Management

King Of Prussia, Pa

Accomplishments: Within 2 weeks of hire, identified errors in use of candidate assessment tool and implemented training for hiring managers.*Company went out of business• Managed small team of Recruiters and full life cycle recruiting process for entire organization including exempt and non-exempt, temporary and permanent roles, using progressive recruiting strategies and outreach methods, networking and relationship-building techniques• Attended local networking events to promote awareness of employment opportunities• Conducted interview preparation, career coaching and administered assessments to candidates • Conducted searches using various search engines (Monster, CareerBuilder, Dice, Indeed, Beyond, ZipRecruiter, etc.), Boolean searches, and LinkedIn• Implementation of various process improvement initiatives including: ATS selection, job board analysis and selection, company website overhaul and management of candidate engagement initiatives• Performed analysis of existing candidate assessment process, identified areas of weakness and implemented training for hiring managers• Successfully negotiated contracts with Human Resources vendors

Accomplishments: High volume recruitment. Successfully managed a requisition load of 50 requisitions supporting multiple business units. Increased brand awareness and developed candidate pipeline utilizing multiple resources including university career services, job fairs and community outreach. Developed a formal internship program for technology roles.• Provided end-to-end recruiting and support for multiple business units, focusing on technology, manufacturing, distribution, administrative, and operations roles. • Utilizing innovative strategies and outreach methods, developed extensive networks and relationships to improve recruiting metrics, such as reducing days to fill and lowering short-term tenure and regular turnover. • Administered pre-employment assessments and served as a company Ambassador at networking events.• Managed temporary staffing for all Pennsylvania facilities• Coordinated on-site job fairs and participated in university career fairs to recruit for hard-to-fill roles. • Developed a cost-effective job board distribution program and social media strategy to keep pace with our target employee group's habits. • Partnered with Corporate Training associates and co-facilitated New Leader Certification Training and led several mission-critical Human Resources projects to successful completion

Accomplishments: Successfully coordinated the hiring of 150 new employees per month, for 650 facilities in 34 states. • Provided Nationwide Talent Acquisition support• Program Management for internal programs• Maintained compliance and partnered with leadership to ensure continued compliance• Ensured that all contracts with staffing agencies and private contractors were valid• Verified that all contract therapists nationwide possessed the required licenses and insurance

Bachelors Of Science, Organizational Leadership, 3.84

Graduated Magna cum laude

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies, 3.86