Jennifer Bertram Email & Phone Number

With more than ten years of experience in administrative management, I am an associate and senior project administrator at Mazzetti, a global engineering and design firm. I develop and refine workflows that use various software platforms, such as Newforma, Bluebeam, Synthesis, Guru , and Vantagepoint, to enhance efficiency, consistency, and collaboration across the organization. I have also designed and facilitated training sessions for nearly 200 professionals in five offices, ensuring that everyone is on the same page and aligned with the firm's standards and goals. My core competencies include employee management, project process improvement, and customer service management, which I acquired and honed in my previous role as an administrative resources manager at Lionakis, another leading architecture and engineering firm. I am passionate about operations and industrial and organizational psychology. I am eager to bring my diverse perspectives and experiences to the team.

Listed skills include Project Management, Customer Experience, Customer Focused Service, Management, and 43 others.