Jennifer E. Moore Email & Phone Number

St. Louis, MO, US

Arlington, VA, US

St. Louis, MO, US

• Provided administrative support to the Technology Manager and Research & Development team including the creation of Excel forms and data sets, managing project documentation, and team communication.
• Collaborated with Marketing to implement a uniform system for brand management on customer sampling.
• Developed submission and fulfillment system for 250+ sample requests submitted by Customer Service and Sales.
• Worked directly with freight and parcel Logistics partners to ensure the shipment of materials.
• Established process documents and visualization maps for ISO compliance utilizing Visio and similar programs.
• Trained as Internal ISO 9001 Auditor and assisted with manufacturing plant internal audit.

• Compiled formal reviews and collected required approvals, accurately implementing system updates while documenting changes for all formulations, recipes, and specifications within business segment.
• Acted as liaison between technology and manufacturing for product scale-up trials and commercialization, resulting in seamless technology transfer and improving lead time estimates for customer orders.
• Established and maintained over 10K pounds of raw material safety stock levels, ensuring rapid response to customer sample requests.
• Transitioned master data formulations of 250 products from Oracle to SAP, maintaining responsibility for inventory and file transfers during 2 lab relocations.
• Implemented process improvements through standardization of work, developing smart forms by utilizing formulations and lookup functions in Excel.
• Acted as department representative during ISO / TS audits, IATF 16949 certification audit and Lean Kaizens.

• Maintained accuracy and ensured data integrity for system set up of new product formulations and creating revisions to existing items.
• Ensured adherence to ISO/TS 16949 standards, participated in external and internal audits as department representative and author of documented processes, providing visual maps and written manuals.
• Created electronic tracking system for technology projects and coordinated weekly presentations to business manager and sales staff, delivering concise and accurate communication among all necessary groups.
• Managed onsite inventory and handled procurement of raw materials for development projects, gathering required items to establish in Oracle for purchases.
• Provided backup support for product stewardship, creating Material Safety Data Sheets utilizing MSDGen system.

• Scheduled candidates for onsite interviews and phone interviews at the corporate office along with production plants across the U.S.
• Arranged travel, hotel, and transportation for interviews both locally and nationally
• Coordinated the advertisement of job openings on external and internal sites
• Initiated and expedited new hire processes, including background checks, drug testing, notification of internal procedures and processing of I-9 forms and E-Verifications, meeting required start dates

Sunset Hills, Missouri, US

• Verified and keyed invoices based on customer data requirements, ensuring weekly processed invoices balanced while checking validity of information
• Automated process to research service and delivery failures, obtaining credits for customers using Excel

• Monitored inventory levels based on upcoming orders and current in-store promotions
• Processed pricing changes in system and updated the Master Merchandising schedule

• Coordinated with local branches to obtain vital information from clients
• Researched, confirmed, and updated critical account information for 20,000+ accounts
• Contributed to the transition of client accounts from one software system to another

• Supported the rollout of a new fee-based investment product, Advisory Solutions
• Verified the accurate completion of legal agreements and processed fund purchases/trades initiated by the nationwide network of Financial Advisors

• Interacted with local governments to obtain necessary information for trust owned properties; i.e., deeds, property tax information, and legal descriptions
• Processed real estate contracts, listing agreements and sale offers. Processed closing documents for the sale of properties and reconciliation of the proceeds
• Created real estate listing and sale tracking spreadsheet
• Produced detailed training presentation and subsequent manual of department function

• Contacted prospective employees for fact finding and scheduling
• Worked in Licensed Financial Advisor Recruiting to update corporate Transfer Contact list by organizing, filtering and analyzing historical data
• Compiled spreadsheet to show trends in candidate contacts and hiring

• Assisted HR Director and HR Generalist with complete hiring process, including screening applications, extending employment offers, and completing new hire paperwork
• Fielded basic employee benefits questions for PPO, HMO, life, and dental coverage
• Organized special events and project programs including planning, promotion, and accurate execution
• Created spreadsheets to track training data for all employees
• Monitored Hepatitis A vaccinations for both new hire and existing associates

• Worked in Benefits and Compliance Departments, primarily on spreadsheet manipulation, Internet and phone research
• Created quick access spreadsheet of state requirements for licensing

Milwaukee, WI, US

• Prepared work orders for multiple areas within the ISO certification guidelines
• Assured proper documentation and systemic consumption by reconciling materials and accurately completing inventory consumption
• Submitted recommendations to production on the use of distressed inventory
• Researched inventory irregularities to minimize errors
• Composed monthly manufacturing variance reports for manufacturing supervisor
• Maintained historical documentation for subsequent customer inquiries and/or audits

Master Of Science - Ms, Science Management And Leadership

Bachelor Of Arts - Ba, Human Resource Management