Customer Service And Sales Representative
Current- Interact with customers by telephone, as well as e-mail, mail and fax.
- Answer customer inquiries and solve problems regarding billing, services, and products.
- Assess customer needs and interests in order to present Mediacom products and services.
- Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services.
- Exceed or maintain minimum sales,quality and productivity standards.
- Demonstrate courtesy and patience in customer relations.