Managed relationship between Finance companies and Innovate to resolve any portfolio issuesNegotiated, prepared, processed and executed contracts with finance companies and vendorsAnalyzed dealer-specific data using reporting tools and take appropriate actionIdentified and resolved issues presenting excessive risk, i.e., portfolio issues, fraud, buy-back, dealer agreement violations, personnel, etc.Provided quality customer service by satisfying the business needs of the Dealerships, Finance companies and Innovate Auto FinanceMaintained data base, perform billing and collection process. Communicated trends and patterns to Executive Management.Contract and file review for due diligenceBankruptcyRepossession Agent Vendor ManagementLoss Mitigation

Managed Community staff; hired, trained, supervised, mentor, evaluated, disciplined and terminated employees as necessaryPrepared, processed, signed, and maintained all leases and related items and handling all details related to community move-ins and move-outsCollected rents, utility bill assessments, and handle delinquent accountSupervised and monitored outside contractors working on property Organized and executed community events and ensure a positive tenant experience and excellent community relationsNegotiated contracts with vendors and contractorsMaintained resident data base, performed billing and collection process. Entered and processed accounts payable. Responsible for overall integrity of property general ledger. Assembled monthly financial statements for distribution to management, including P&L variance analysis and A&L analysis for the balance sheet. Maintained document retention files for leases, vendor files and other accounting support. Ran all required month-end reports and files according to document retention guidelines. Prepared annual budgetPrepared monthly forecast Maintained declining budget report. Assumed other duties and projects as required.

Examined records and interviewed workers to ensure recording of transactions and compliance with laws and regulations.Inspected books of account and system for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.Reported to management about asset utilization and audit results, and recommends changes in operations and financial activities.Reviewed data about material assets, net worth, liabilities, capital stock, surplus, income, and expenditures.

Consulted with customers, resolved complaints, verified financial and credit transactions, and adjusted accounts as needed.Evaluated customer records and recommended payment plan based on earnings, savings data, payment history, and purchase activity.Able to locate persons using phone or mail directories to collect money owed or to serve legal papers.Investiator (2004 - 2006)Investigator specialized in small business consultation performing various investigative tasks such as employee background checks, credit check, individual location, inventory control consultation, closing circuit television installation, employee training on identity theft, fraud, and counterfeit currency. Contributed to a reduction of loss of profits for businesses in retail, insurance, and the legal field.Escape Eagles 2002 - 2004

Investigator specialized in small business consultation performing various investigative tasks such as employee background checks, credit check, individual location, inventory control consultation, closing circuit television installation, employee training on identity theft, fraud, and counterfeit currency. Contributed to a reduction of loss of profits for businesses in retail, insurance, and the legal field.

Managed all aspects of daily operations of a motorcycle rental and retail company. Monitored inventory levels, selling, and merchandise trends to make purchasing decisions and optimize business profits. Analyzed monthly department spending as related to targeted budget. Created spreadsheets to organize data and compute information for presentation. Coordinated weekly and quarterly promotions which generated business and improved customer relations. Recognized for excellent selling techniques and ability to communicate with people, as well as outstanding writing skills.

Acted as the Store Manager over the Assets Protection Division preventing shortage through internal and external theft investigation, operations, financial analysis, and inventory control. Handled multiple tasks and issues as well as met deadlines while managing coaching and training of 100+ team members. Directly supervised the Human Resource Department Leader, Shortage Control Department Leader, and 2 Store Investigators. Provided presentations as well as developed new training and programs at the store, district, regional, and company level. Attended seminars and training classes on a quarterly basis to further professional development. Recruited, hired, developed, and trained new team members, completed Business training, and established a consistent level of leadership in three stores. Participated in the test and roll out of new programs for the company and recognized for numerous accomplishments.