Jennifer Engelson Email & Phone Number

Holyoke, Ma

I administer the qualification process for demand resources seeking to participate in the Forward Capacity Market, including evaluating qualification submissions, training market participants on ISO processes and requirements, tracking new demand resources from Show of Interest through commercial operation, and performing analyses to identify market trends and explore their potential implications. I regularly interact with new and existing market participants and continually seek new ways to… Show more I administer the qualification process for demand resources seeking to participate in the Forward Capacity Market, including evaluating qualification submissions, training market participants on ISO processes and requirements, tracking new demand resources from Show of Interest through commercial operation, and performing analyses to identify market trends and explore their potential implications. I regularly interact with new and existing market participants and continually seek new ways to effectively communicate complicated information about the ISO’s markets and all aspects of participation. Show less

Northampton, Ma

Oversaw operations for a suite of energy programs serving 50,000+ customers across Massachusetts. Designed, managed, and continually improved operational processes. Documented all processes in an 80-page staff training manual. Implemented the Council's first Customer Relationship Management system, including designing customer pipelines and data entry views, developing customized reporting, organizing existing data for import, and training staff on the effective use of the system. Supervised… Show more Oversaw operations for a suite of energy programs serving 50,000+ customers across Massachusetts. Designed, managed, and continually improved operational processes. Documented all processes in an 80-page staff training manual. Implemented the Council's first Customer Relationship Management system, including designing customer pipelines and data entry views, developing customized reporting, organizing existing data for import, and training staff on the effective use of the system. Supervised three direct reports, including providing for training and professional development. Show less

Northampton, Ma

Managed the Hampshire Council Solar Renewable Energy Credit (SREC) Aggregation. Designed and implemented a budget-friendly electronic data management system to replace paper-based records, reversing customer attrition and increasing the number of customers and revenue generated by 200% in a single year. Brokered the sale of up to $1.5 million in SRECs annually. Tracked customers' solar production data and advised on sale strategies.

Windsor, Ct

Developed and piloted original recycling analyses and service offerings for manufacturing, industrial, food service, retail, and commercial property customers. Documented processes and built Excel-based tools to automate and standardize successful new services. Supported the development of a new regulatory recycling program by consulting on project goals, tracking progress, and re-allocating team resources as necessary. Managed RFP responses for services values up to $4 million annually.

Windsor, Ct

Analyzed trash and recycling operations at manufacturing, commercial, and food-service facilities to identify opportunities for landfill diversion and cost savings. Implemented strategies such as right-sizing equipment, introducing single stream recycling and organics programs, and marketing recyclable commodities for their rebate value. Reduced clients' waste costs by an average of 78%. Increased clients' diversion rates by an average of 64%.

Storrs, Ct

Primary staff member responsible for directing and championing the University's sustainability program. Founded the EcoHouse Learning Community, now home to 200 students, including securing institutional commitment, guiding the development of the mission, vision, and 5 year plan, and coordinating all program logistics in the community's inaugural year. Chaired the UConn Recycling Workgroup. Tracked monthly waste and recycling reporting to evaluate progress and opportunities for improvement… Show more Primary staff member responsible for directing and championing the University's sustainability program. Founded the EcoHouse Learning Community, now home to 200 students, including securing institutional commitment, guiding the development of the mission, vision, and 5 year plan, and coordinating all program logistics in the community's inaugural year. Chaired the UConn Recycling Workgroup. Tracked monthly waste and recycling reporting to evaluate progress and opportunities for improvement. Mentored a team of up to 8 student interns on developing impactful campus sustainability projects. Designed and implemented new initiatives in the areas of recycling, water conservation, and environmental education. Managed office communications including web content, media interactions, and twice-annual Sustainability Bulletin. Show less

Master, Environmental Management; Environmental Economics And Policy

Activities and Societies: Doris Duke Conservation Fellows, NicNats

Bachelor Of Arts, Environmental Studies

Activities and Societies: UConn Outdoors, Violence Against Women Prevention Program