• Represent agency and describe range of services offered, payment options, and other educational components at community events.• Write and edit advertising and marketing materials, website content and editorial-type submissions.• Demonstrate ability to assess appropriate venues for advertising, negotiate for optimal exposure, and maintain expected budget.• Research information and resources for accuracy, clarity, and pertinence to customers.• Coordinate sponsorship opportunities to provide support of local schools, community non-profits, and university while promoting awareness of agency.

• Lead Northeast Behavioral Health Partnership (NBHP) in developing and sustaining member and family driven initiatives.• Provided technical assistance and training to advocates, member leadership and the community to promote a recovery-driven system of care.• Managed the development and distribution of member materials that meet federal and state regulations, including descriptive advocacy and educational materials such as member handbooks, tip sheets and resource guides, and content of Behavioral Health Organization website.• Supervised and trained Mental Health Center advocates to assure contract requirements were met in their respective regions.• Provided relevant feedback and reporting on Quality, Compliance, Cultural Competence and Clinical committees of NBHP.• Actively involved in the development of peer-directed programs and activities including the implementation of Peer Specialist programs.• Ensured that member’s rights were upheld through State and Federal compliance relative to complaint and grievance processes, advocacy and recovery-driven care.• Participated in state advocacy groups such as Advocate’s Forum and Mental Health Planning and Advisory Council to provide feedback and gain knowledge of current trends.Noted Accomplishments/Activities:• Actively engaged members, staff, and administrators in the development of a regionally accepted Code of Ethics and Professional Standards for Peer Specialists.• Assisted in the development of a peer supervised phone support warm-line and contributed knowledge and guidance to the implementation of two Peer Specialist programs.

• Coordinated psychosocial rehabilitation program following the International Center for Clubhouse Development model. Focused on recovery, peer advocacy, and employment.• Engaged members and staff of Frontier House in decision-making regarding program planning and development, utilizing strengths of members and staff to implement action steps. • Assured program fidelity, conducted objective evaluations, and achieved accreditation by the International Center for Clubhouse Development/Clubhouse International.• Planned and coordinated with other agency management to ensure professional and culturally competent services were provided to all members. Demonstrated initiative to incorporate interdisciplinary team approach.• Managed change effectively utilizing planning and implementation skills, engaging team approach, and analyzing outcomes.• Lead and actively worked with a business advisory board to increase public awareness, develop business relationships and engage in fundraising.• Analyzed data and prepared a variety of reports to assist with evaluating services, capacity, effective outcomes, and in response to state inquiries.• Effectively developed and monitored program budget.• Cultivated relationships on a local, state, and national level with organizations and individuals.Noted Accomplishments/Activities:• Leadership demonstrated through involvement in state-wide organization, serving as President, Vice-President, and committee chairperson.• Former member of Weld County Community Transitions Team, collaborating projects for youth with disabilities in transition.• Frontier House receives Heroes in the Fight Award, 2009.• Presented Clubhouse model best practices at International, Regional and State conferences.

• Facilitated employment support groups to develop job-seeking skills and ensure job retention among participants.• Completed daily progress reports, monthly summaries, and quarterly reports.• Coordinated a clerical work unit, working side-by-side engaging members.• Co-managed Transitional Employment site, including selection of member for position, training for quality assurance, and communicating with employers.