Owner/ Operator of bSteps dance apparel

Proactively manage a diverse portfolio of facilities within a key account, consistently exceeding quarterly revenue targets within the IDHSCultivate and maintain strong client relationships, earning a reputation for exceptional customer service and in-depth industry expertise.Collaborate cross-functionally with internal teams to develop tailored solutions that address clients' evolving needs.Successfully negotiated contract renewals, consistently achieving over a 90% fulfillment rate.Optimistically leads a team of junior account managers and recruiters, providing mentorship and fostering a collaborative work environment.

Managing Director, Staffing Coordination, Copy Editing, Advertising, Event Coordination, Public Relations Management.

Onsite liason for Covid 19 Texas crisis.

Supervisor, dance instructor, and staff trainer for Carmel Five Star Dance Studios.

Managed a team of 6 to 7 employees in the premier location of the Five Star Dance Studio Conglomerate. Successfully set goals to enrich staff and student involvement within studio. Responsible for staff training, staff recruitment, client retention, and sales and closing of enrollments. Planned studio events for clients to encourage more participation through outside events, showcases, competitions, and charity events. Participated in the Five Star Dance Challenge TV Show for charitable purposes and marketing for new leads. Responsible for competitive students involvement in traveling to DanceSport competitions to different locations in the US and abroad.

Arthur Murray Studio – Avon, Indiana 2005- June 2012Successfully managed one of the top grossing Arthur Murray Franchised Dance Studios in the US. Consistently exceeding company’s quarterly, and yearly sales goals. Individually exceeding company’s sales goal of over $500,000 gross sales for year 2010 and 700,000 for 2011. Initiated a strategy of client personalization resulting in client retention periods now measured in years,rather than in months. Responsible for staff recruitment, employment interviews, sales and marketing training, and dance teacher instructions. Responsible for over sixty (60) studio client accounts. Market new clients and instill loyalty in repeat clients with an aggressive program to maintain client satisfaction with the course instructions, the studio and the overall Arthur Murray program. Responsible for creating leads, following up on lead contacts, closing sales, personalizing studio services to suit each client’s needs, and tracking each client’s progress to show them the personal value gained in their purchase. Personal instructor for the top “A Class” clientele in studio.Organized an innovative studio program, Dance 2000, a computerized method of generating statistics for sales, client lessons and program purchases, and client’s progress, achievements and results within their purchased programs. Awarded Full Bronze and Full Silver Certified instructor ratings. Achieved annual and bi-annual awards.Awards:• All Star District Winner: 2008 for instructor, 2009 for manager, 2010 for manager.• Sales Tournament Awards:• Tournament of Champions top performer: 2007,2008,2009, 2010, 2011• International Dance Festival top performer: 2007,2008,2009,2010,2011• Top Studio Awards: 2010 and 2011