Jennifer F. Email & Phone Number

Legal operations executive with extensive experience leading strategic initiatives to optimize and scale the practice of law. Designs and implements innovative people, process, and technology solutions in support of company growth and business objectives. Drives positive change by nurturing relationships across business units and leveraging data and business intelligence. • Experience developing litigation, regulatory, and transactional practices and advising practice leadership with up to 150 lawyers and $20M budget.• Managed integration of 40+ lateral partners with collective practices valued over $500M.• Onboarded, coached, and developed training programs for 500+ attorneys and paralegals.• Led digital transformations across functions including financial management, practice operations, and knowledge management, resulting in improved service delivery, reduction of costs, automated reporting, and company growth.• Pricing experience includes alternative fee arrangements and RFP management.• Certified in process improvement and legal project management with graduate degree focused on the business of law. • Prior to legal operations career, serviced technology clients including Microsoft and Samsung as part of an outside trial team.Core competencies include attorney training and coaching, business intelligence, communications, contract management, data analysis, diversity, equity and inclusion programs, financial management and budgeting, intellectual property, knowledge management, legal pricing and alternative fee arrangements, onboarding and offboarding, outside counsel guidelines, personnel management and development, process improvement and workflow management, RFP strategy and Mansfield certification, vendor and legal service provider management, strategic planning, team leadership, and technology implementation and management.