Jennifer Freeman Email & Phone Number

Markham, Ontario, Canada

Markham, Ontario, Canada

Markham Ontario

Office ManagerEnsured the smooth running of the office and help to improve company procedures and day-to-day operation. Coordinated and partnered with department managers, staff, and vendors to ensure high levels of organizational effectiveness and communication.• Planned, organized and controlled all office administration including Sales, Accounting, Service, and Parts.• Administered accounts and files for processing, including: contracts, quotes, warranties, cash, financing, cost addendums, insurance confirmations, credit applications, wholesalers, and net margins.• Strong analytical skills and expertise in planning, prioritizing, and organizing workflow.• Accountable for administrative operations, document processing, database management, billing / invoicing, and scheduling to ensure the completion of ongoing activities with high accuracy and efficiency.• Demonstrated unparalleled dedication to providing outstanding administrative support for fast-paced senior management teams while streamlining operations and achieving organizational success and business goals.• Excel at balancing multiple tasks within deadline-driven environments while providing top-level organizational and communication skills while improving operational systems.• Assist Human Resources to coordinate candidate interviews, hiring, and onboarding within estimated budgets.Key Achievements:• Identified opportunities and areas of improvement where procedures and processes could be enhanced and streamlined in order to simplify, maintain quality, and ensure best practices.• Planned, organized, structured, and setup new platform to integrate with existing systems ensuring a smooth synchronization between platforms while maintaining workflow integrity.

Markham Ontario

Maintained accounts with campaign management, administrative support, budgets, and correspondence. Worked closely with clients, internal teams, and vendors to meet client needs and provide overall customer satisfaction.• Accomplished strategic account objectives and fostered account growth by meeting and exceeding sales quotas for vehicles, parts, and services.• Maintained and expanded business relationships with strategically important clients.• Adept in identifying new business opportunities and closing deals with superior communication, negotiation, presentation, and public relations skills.• Accountable for administrative operations, document processing, database management, billing / invoicing, and scheduling to ensure the completion of ongoing activities with high accuracy and efficiency.• Aligned with client expectations and deliverables in order to better understand client and brand requirements while maintaining high customer-satisfaction ratings in accordance with company standards.

Ajax Ontario

Supported office manager, department leads, and sales staff by organizing and scheduling appointments, directing phone calls, as well as daily office needs. Prepared reports and maintained account files and documents. • Registered and stocked-in all vehicles into the computer system as well as prepared necessary licensing documents.• Generated invoices, performed accounting duties, and entered deposits and cash for sales, parts and service.• Compiled sales and month-end reports to compare results to last year sales for same time period.• Controlled a multi-line phone queuing system while directing all calls accordingly.