Jennifer Gerard, Mba Email & Phone Number

Cleveland, Oh, Us

Cleveland, Ohio, United States

• Support the Business Development team with client acquisition/prospecting, meeting/presentation coordination, tracking/documentation of meetings, account management, and planning of client events• Collaborate with the Recruiting team with zoom screens and in person interviews which includes preparation, documentation, and follow-up• Organize and track expense reports, deployments of the business development team, accounts receivable, qualified leads, and meetings using CRM, Workday, and PowerBI• Assist on all functional and operational aspects of leading and managing the National Markets and Sales Team, reporting directly to the Regional Managing Director (RMD) and Regional Chief of Staff (RCOS)• Partner with headquarters in Wilmington, DE to ensure there is proper support with the office, market, region, and other pertinent departments and personnel • Communicate with the Siegfried Billing/Finance team and client contacts to confirm payables and receivables are accurate and paid according to the client’s payment terms• Work on special projects such as client research, MY Relationship events, etc.

Cleveland, Ohio, United States

• Maintain the integrity of customers’ accounts by ensuring proper documentation is uploaded• Support the credit and collection efforts of the TAG and GSC divisions• Research unsupported items by communicating with customers to investigate what invoices are being paid• Answer customer questions regarding information or problems pertaining to their account • Collaborate with Credit Managers to ensure invoices are being paid on time as well as being keyed properly

Cleveland, Ohio, United States

Graduate Assistant for Commuter Services and Leadership (Part-time)• Plan and implement both 4-6 social and developmental initiatives per month for commuter students• Create and distribute regular communication to commuter and transfer students• Guide online student leadership programs that focus on goals, time management, and self-reflection• Maintain assessment data for Leadership Scholars Program and StrengthsFinder to measure learning outcomes across each class year• Facilitate 8 leadership development programs annually for first-year and sophomore students related to self-exploration and group dynamicsGraduate New Student Orientation Intern (Part-time)• Co-facilitated a training program for orientation staff of 12 undergraduate student leaders• Organized and implemented a resource fair for incoming students by collaborating with 30+ campus offices and departments• Coordinated housing accommodations for incoming students and their guests

University Heights, Oh

• Met individually with undergraduate students to talk about involvement, goals, and planning for desired personal leadership-related outcomes prior to and post-graduation • Researched and created materials while maintaining a social media presence for the John Carroll Leadership Initiative • Provided and executed the Boler College of Business Leadership Conference for high school students in the area • Maintained scheduled office hours to meet with students who schedule an appointment or drop-in • Worked collaboratively with 2 other Leadership Coaches to ensure students are receiving the best guidance to advance their skills and abilities

Univeristy Heights, Ohio

• Facilitated individual meetings with current students of all majors for resume and cover letter reviews• Managed and maintained uploading documents to collegiate database, Handshake• Presented resume and cover letter workshops to 25+ undergraduate students for academic departments and student organizations • Administered weekly walk-in hours for students in the campus Learning Commons to provide reviews of resumes and cover letters• Worked collaboratively with the Career Services team to develop instructional videos for utilizing resources

Richfield, Ohio, United States

• Assisted with Group Management Services Volunteer Program (GMS Cares)• Participated in the orientation process and assist with onboarding new hires• Communicated company-wide information on a regular basis via Yammer and email• Conducted 6-month interviews with new hires to see where the company could improve • Helped HR Manager with various research projects such as pay analysis, orientation information, and exit interview process • Worked with BizLibrary, GMS's Learning Management System (LMS), to develop content for employees• Maintained and updated employee records to accurately reflect information or changes in employment status• Monitored company’s unemployment claims to ensure claims were being handled correctly

Beachwood, Ohio

• Interviewed internal stakeholders and recent new hires from 4 locations about OMNOVA’s onboarding process by creating questions that target steps in the current onboarding process• Proposed an onboarding program to the Corporate HR team and Plant HR team that would meet the primary objectives; increase employee retention and decrease time to full competency• Created a competency model for new hires and supervisors that will measure and benchmark new hire’s progress to decrease the time to full competence• Analyzed Workday HRIS capabilities against current talent management process to see where improvements can be made• Provided recommendations for leveraging Workday to maximize efficiency and automate current processes• Collaborated with other interns to coordinate service and social events for the internship program that would contribute personal and professional development• Categorized quarterly survey data and created charts and graphs for the Board of Directors meeting • Created Workday resources for HR, employees, and managers to reference when completing processes like merit bonuses, succession planning, talent management, etc.

Dublin, Ohio

• Planned and implemented arts and crafts programs that met the goals and expectations of the camp • Demonstrated appropriate behavior for campers, camp parents, and co-workers by showing enthusiasm for, and participating in, all camp programs and activities • Developed individual campers’ independence, self-esteem, and peer relationships within the camp• Modeled Recreation Service's Workplace Expectations of having positive energy, trusting co-workers, being solution oriented, and having accountability

Dublin, Ohio

• Supervised a group of 15 nine year old campers for 40+ hours weekly • Maintained accurate records of incident reports, logs, and daily attendance reports• Coordinated and executed activities while guiding participants in personal growth and daily skills• Identified and responded to participants behavioral issues, and reported concerns to parents

Master Of Business Administration - Mba

Bachelor Of Science In Business Administration, Managment And Human Resources; Leadership Development And Data Science

Activities and Societies: Graduated cum laude, 4-year Varsity Athlete.

High School Diploma, 4.424