As the an experienced Consulting Actuary, a Commissioner at MACPAC, and an active Fellow of the Society of Actuaries, my primary focus is on shaping healthcare policies that effectively manage costs while expanding access. My experience with rigorous data analysis underpins Medicaid's strategic initiatives, ensuring and improving sustainable, high-quality care for diverse populations. In my free time, my entrepreneurial spirit thrives at Ravenna Rocks and my newest venture, Ravenna Refills, harnessing similar analytical skills to navigate the complexities of small business ownership.With a proven track record in Medicaid state programs and policy, I possess a deep understanding of managed care capitation rate development, state budget forecasting, risk scoring and disease management, program feasibility analysis, healthcare reform modeling, and the intricacies of various Medicaid waivers. This expertise is backed by strong competencies in data architecture, data validation, data cleaning, and data manipulation using programming languages such as SAS and SQL. My commitment to healthcare excellence and community well-being drives every decision, balancing technical acumen with a passion for impactful service.
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PartnerMercerSeattle, Wa, Us -
CommissionerMacpac - Medicaid And Chip Payment And Access Commission May 2022 - PresentWashington, District Of Columbia, UsThe Medicaid and CHIP Payment and Access Commission (MACPAC) is a non-partisan legislative branch agency that provides policy and data analysis and makes recommendations to Congress, the Secretary of the U.S. Department of Health and Human Services, and the states on a wide array of issues affecting Medicaid and the State Children’s Health Insurance Program (CHIP). The U.S. Comptroller General appoints MACPAC’s 17 commissioners, who come from diverse regions across the United States and bring broad expertise and a wide range of perspectives on Medicaid and CHIP. Jennifer Gerstorff was appointed as a MACPAC commissioner on May 2, 2022 based on national recognition for her expertise in actuarial science related in the Medicaid industry. -
Small Business OwnerRavenna Rocks Mar 2022 - PresentSeattle, Wa, UsMy husband and I are accidental business owners, committed to revitalizing the historic Silhouette Antiques building in Northeast Seattle. We've transformed this 1928 landmark into a vibrant crystal shop and community hub. My primary roles with Ravenna Rocks are managing the store finances and curating the ever-growing collection of crystals, minerals, and unique gifts, with a passion for supporting local artists, promoting sustainability, and fostering a welcoming space for all. -
Principal & Consulting ActuaryMilliman Mar 2019 - Oct 2024Seattle, Wa, UsAs a Principal and Consulting Actuary at Milliman, I worked as a practice leader to manage, mentor, and teach staff at multiple levels of their career. While my primary role was with teams who consult for state Medicaid agencies, my mentorship also extended more broadly to actuaries and non-actuarial professionals as they developed their career paths and worked to support Milliman's mission in serving our clients. I am passionate about using my expertise to improve the efficiency, equity, and sustainability of state Medicaid programs, and to foster the next generation of leaders who will continue to help state Medicaid agencies to address complex challenges. -
Consulting ActuaryMilliman Apr 2016 - Mar 2019Seattle, Wa, UsAs a Consulting Actuary with Milliman working out of the Seattle office, I leveraged my technical expertise to drive impactful Medicaid solutions and deliver strategic insights to state clients. My role involved leading capitation rate development for multiple states (including Washington State and Nevada), ensuring actuarial soundness of Medicaid capitation rates, and developing actuarial analyses for these and additional states. I used basic and advanced actuarial techniques to analyze extensive datasets, evaluate financial implications of Medicaid policy, model financial risks, and develop innovative, data-driven solutions tailored to the needs of our state Medicaid agency clients.I was always, and continue to be, at the forefront of industry trends, regulatory changes, and emerging technologies to provide informed, strategic advice. Building strong relationships with state officials and key stakeholders was integral to my role, allowing me to deeply understand client needs and provide tailored recommendations that effectively address their unique challenges. -
Consulting ActuaryMilliman Dec 2014 - Mar 2016Seattle, Wa, UsAs a Consulting Actuary with Milliman working out of the Indianapolis office, I leveraged my technical expertise to drive impactful Medicaid solutions and deliver strategic insights to state clients. My role involved leading capitation rate development for multiple states (including Illinois and Iowa), ensuring actuarial soundness of Medicaid capitation rates, and developing policy and actuarial analyses for these and additional states. I lead a cross-practice effort to unify Medicaid consulting analytics across dozens of Milliman actuaries, supporting collaboration and improving innovation in tools and techniques used for state Medicaid agencies, and creating opportunities for continuing education of Medicaid professionals. -
ActuaryMilliman Mar 2014 - Dec 2014Seattle, Wa, UsPartnering with state Medicaid agencies and Medicaid Managed Care Organizations (MCOs), I delivered data-driven solutions and strategic guidance across a range of Medicaid initiatives. My work encompassed population and budget forecasting, long-term care program design and monitoring, financial analysis, waiver cost-effectiveness studies, new program development, and capitation rate setting for diverse Medicaid populations—including Medicaid Expansion, dual eligibles (Medicare-Medicaid), low-income children and families, and adults with age- or disability-related needs. -
Associate ActuaryMilliman Feb 2011 - Mar 2014Seattle, Wa, UsConducted detailed population and financial projections in the context of healthcare reform, with a primary focus on Medicaid program analyses. This included analyses to support the development of capitation rates, forecasting trends, risk scoring, and performing financial reporting and reviews for state agencies and Medicaid health plans. -
Actuarial StudentMilliman May 2006 - Feb 2011Seattle, Wa, UsAs an Actuarial Analyst specializing in data architecture and project efficiency, I brought technical expertise to complex Medicaid and healthcare analytics. Skilled in SAS and SQL, I designed and managed data structures that streamlined large-scale data analysis and facilitated the manipulation of complex datasets for actuarial projects. My role included developing advanced rating models that drove accurate financial forecasting, capitation rate-setting, and risk assessment for state Medicaid programs and Managed Care Organizations (MCOs). Focused on enhancing project efficiency, I worked closely with cross-functional teams to improve analytical workflows, optimize data processes, and ensure precision in deliverables that met evolving client and regulatory standards.
Jennifer Gerstorff Education Details
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Columbus State UniversityApplied Mathematics With Actuarial Concentration -
Dekalb High School
Frequently Asked Questions about Jennifer Gerstorff
What company does Jennifer Gerstorff work for?
Jennifer Gerstorff works for Mercer
What is Jennifer Gerstorff's role at the current company?
Jennifer Gerstorff's current role is Partner.
What schools did Jennifer Gerstorff attend?
Jennifer Gerstorff attended Columbus State University, Dekalb High School.
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