As the subject matter expert for Salesforce, I actively showcase technical expertise through facilitating the implementation and overall management of Salesforce, including creating and verifying accounts, customizing profiles, documenting record types, administering access rules, and designing templates to support essential business functions. I provide exceptional and tailored data analysis involving in-depth reports, dashboard creation, and documented processes to monitor and sustain data quality and integrity. I’m a research advocate, reviewing industry best practices to increase interdepartmental efficiencies and productivity through process standardization and implementation. I also support the sales team and junior staff through training, mentorship, performance evaluation, and areas of improvement to generate team proficiency and yield quality production within the Salesforce platform. In collaboration with leadership, I examine current procedures and standards and identify system changes to help monitor forecasting, trends, activity logs, and sales. In addition, I’m a leader for the administrative team as a direct report to the Vice President of Sales and Marketing and provide additional support to the CEO with inventory management and auditing.A notable accomplishment includes: ■ Successfully increasing efficiency and overall customer experience by accurately forecasting sales, implementing new systems and processes, and tracking customer information including inventory.

As the leading administrative professional, I successfully oversaw budget and purchasing cards for department, including assessing needs, projecting costs, creating purchase requisitions, and verifying received goods. I provided exceptional management support, such as calendar organization, team communication, meeting facilitation, travel arrangement and logistics, documentation and records, auditing assistance. I also coordinated and participated in company-wide events, including end-of-year celebrations and team retreats. I served as community, parent, and staff support by fielding emails and calls regarding questions, information, concerns, and feedback to streamline communication and operational processes.In addition, I designed and established digital media, including the Teaching, Learning & Leading blog and the LISD Curriculum website, which included over 400 individual pages and resources, as well as content migration.

I effectively sustained an up-to-date knowledge of school policies, as well as state and district regulations, to ensure accurate and confidential student file management and student support. I was instrumental in fostering effective communication between parents, administrators, and students through triaging calls, scheduling appointments, and serving as a knowledge point of contact for the community. I oversaw department supplies including office equipment, student and faculty records, keys, and textbooks. I also operated AESOP and coordinated substitutes for over 200 staff members. My expertise and driven mentality allowed me develop advantageous processes to optimize administrator, faculty, and office staff responsibilities, as well as operational success, in addition to spearheading the creation, implementation, and use of the assistant principal website page.

*Designed next generation Squinter for the HughesNet DAPT 2 antenna pointing tool*Modeled plastic components and created detailed mechanical drawings for tooling manufacturers using ProEngineer CAD software*Completed a self-managed project within the contracted time frame

*Designed plastic, sheet metal, and other mechanical components, typically for computer and consumer/industrial electronics companies*Collaborated with Industrial Designers to ensure seamless migration from initial concept to final design*Created detailed mechanical drawings for tooling manufacturers*Used ProEngineer CAD software extensively*Client interaction ranged from start-ups to Fortune 100 companies