Jennifer Giddens Email and Phone Number

• Supervised Staffing Assistants • Responsible for overseeing contingent hiring process, completing the prescreening process for new applicants, including background checks, motor vehicle reports, credit checks and reference checks for approximately 250 stores companywide, and determining eligibility for hire or re-hire and making hire recommendations • Drafted and posted job opportunities for stores on Farmers Home Furniture website and UltiPro (HR software program) • Responsible for making adverse action decisions if negative results of a criminal history, motor vehicle report, or internal review process of prior employment for rehires • Conducted Recruiting training to managers via in person, phone, weekly newsletters, or GOTO meetings; training topics include introduction to HR kit, applicant recruiting, interviews, references, UltiPro process instructions, and Driver Qualification • Ensured proper employee file maintenance for designated driver files and compliance with DOT requirements

• Implemented and headed up the company’s implementation of Drug Testing Program which began in 2008 • Coordinated all drug and alcohol testing for Corporate employees, including setting up testing sites for store locations, ensuring sites are DOT certified, scheduling appointments, and obtaining results • Maintained drug testing reports and invoices • Handled all drug/alcohol related Employee Relations cases involving reasonable suspicion and conducts disciplinary action/employee terminations if necessary • Conducted reasonable suspicion training to managers via in person, phone, weekly newsletters, or GOTO meetings

• Received a variety of calls from managers, employees, customers, vendors, legal entities, former employees, etc. and determined course of notification and/or action • Drafted disciplinary counseling notices for managers to address employee policy and procedure violations and trained managers to address personnel matters accordingly; approximately 230 stores Companywide • Responsible for promoting consistency in disciplinary actions Companywide to reduce any exposure liability for the Company • Conducted investigations concerning harassment, discrimination, employee complaints, or other legal issues in the workplace; traveled to store locations or conducted investigations via phone conference; created investigative report summary and recommendation to HR Director and Executive staff • Conducted training and created training materials to provide to members of management to keep them aware of current and applicable Federal and State laws, and company policies and procedures • Responsible for conducting counseling sessions of Corporate and Distribution Center for over 300 employees. • Coordinated/conducted Exit Interviews for employees • Continuing education on Legal Issues (EEOC, ADA, HIPAA, etc.) • Drafted position statements needed for litigation and/or deposition for EEOC charges received • Provided objective advice and guidance based on Federal and State Laws governing in the Workplace • Maintained unemployment cases; responsible for receiving and responding to all requests concerning unemployment; prepared managers for appeal hearings, and attended hearings as needed • Maintained attorney fees and EEOC case log; routed EEOC charge updates to HR management and Executive staff; maintained invoices