Conducts departmental meetings as required.Assist Manager in maintaining workflow to ensure that departmental goals are met.Maintains strict confidentiality related to employee and patient records.Develops and maintains training materials and conducts training and mentoring sessions for new and existing staff.Identifies trends in payments, denials, and cash posting that compromise the ability of the department to meet established goals.Performs essential functions of business office as needed.Attends Annual compliance/HIPPA training as required.Assists management staff with supervisory activities as directed, across all functional areas of the projects.Assists employees with day-to-day questions, issues or problems.Performs duties and responsibilities in a positive manner that upholds the management philosophy, policies and procedures of ARx.

Processed claims in an hourly production role by correctly and timely coding, reviewing and keying data.Communicated with patients, payers and insurance to follow up and resolve claims.Process denials, refunds, appeals and claim status.Maintained good working relationships with all internal and external contacts to ensure optimal level ofservice.Assisted co-workers as needed in reaching department goals.Researched and documented information as needed to process claims as well as work with other departments within the organization to provide resolution.

Used Opera Operating Systems to input data Filed paperworkSent out and received mail and packages

Managed the Alys Shoppe (Alys Beach's merchandising and branding store)Maintained a working inventory in the Shoppe and in the storage warehouseOrganized the Shoppe's displays and shelves to best display merchandiseSuggested ideas on new merchandising itemsProvided information on Alys Beach's history, community design plan, up-coming events and resort areas of interest

Set up area for eventsBought materials for eventsOrganized the event store roomCaliza Pool AttendantMaintained appearance of pool Kept towels stockedProvided information on Caliza's Pool and Alys Beach's

Handled phone communicationWelcomed residents and visitors in a friendly courteous mannerList, calm, and assist residents with concernsDemonstrate ability to express ideas in a team environment and influence actionReceived Employee of the Month