Dedicated customer service professional with a strong work ethic and the ability to build lasting client relationships. Experienced in operations management, sales, budget development, data analysis, staffing and cost control. Adept at communicating effectively with customers, suppliers and staff. Able to motivate employees to perform to their maximum potential. Exceptional organizational and planning skills, adaptable, enjoy new challenges. Proven ability to quickly learn new methods and technology. Strong written, presentation and communication skills. Keen understanding and strong appreciation for sponsorship, relationship marketing and client service. Maintain and develop a solid vendor working relationship with national retailers including Chapters Indigo, Wal-Mart, Barnes and Noble, Kmart, HBC, Calendar Club and Shoppers Drug Mart.