I manage a fantastic team of individuals, who are passionate about shoes. We deliver excellent customer service and give our honest opinion to give our customers what they need.Here at Wynsors shoes we sell great quality shoes at exceptionally low prices.

My role as Store Manager is to ensure our customers have a great shopping experience by delivering excellent customer service. I manage the day to day running of the store, managing payroll and KPI's.Whilst ensuring me adhere to cash handling procedures and ensuring that the store is compliant with food safety and health & safety regulations.

• Managing 17 stores in and around Wirral, North Wales and Manchester area.• Managing sales, profit and loss via the implementation of strategic promotional activity.• Liaising with HR to monitor and control absence, and to ensure company procedures are being followed.• Ensuring all stores comply with Health and Safety and Food Hygiene legislation.• Exploring and implementing various methods of gaining customer feedback.• Using customer feedback results to improve standards… Show more • Managing 17 stores in and around Wirral, North Wales and Manchester area.• Managing sales, profit and loss via the implementation of strategic promotional activity.• Liaising with HR to monitor and control absence, and to ensure company procedures are being followed.• Ensuring all stores comply with Health and Safety and Food Hygiene legislation.• Exploring and implementing various methods of gaining customer feedback.• Using customer feedback results to improve standards of customer service.• Identifying opportunities for sales growth in all stores.• Developing from within and managing performance through KPI’s and store standards.• Developing and motivating by setting stretching but achievable targets, 121’s, coaching and PDPs. Show less

• Managing a team of 12-18 people on a daily basis.• Ensuring the team and department are safe and legal ready for opening.• Make sure all staff legal training to up to date with training records signed.• Completing date code and rotation checks.• KPI’s are within target and investigating any discrepancies.• Plan time for reviews and 121’s.• Running two departments; Plant Bread and In-store Bakery.• Ensuring that I had the right hour / right place for delivering to… Show more • Managing a team of 12-18 people on a daily basis.• Ensuring the team and department are safe and legal ready for opening.• Make sure all staff legal training to up to date with training records signed.• Completing date code and rotation checks.• KPI’s are within target and investigating any discrepancies.• Plan time for reviews and 121’s.• Running two departments; Plant Bread and In-store Bakery.• Ensuring that I had the right hour / right place for delivering to our customer.• Using budget control sheets to maintain a Productivity Index of 103.• Implementing change within the team to develop our business.• Managing all key KPI’s - Sales, Waste and Shrink Budgets on a daily basis.• Ensuring team compliance with company policies and procedures. Show less

• Undertaking recruitment for, and management of, brand new store.• Creating rotas, completing production plans and stock taking.• Running in-store assessments in order to identify, and act upon, areas for improvement.• Contributing to team objectives to ensure targets were met.• Managing and motivating staff.