Supports the Lending Officers and borrowers by preparing and processing loan related documents required for ratification of commercial, mortgage and consumer loans using standards of regulatory and bank policy. Acts as a liaison between internal staff and legal representatives of clients to collect and review necessary business entity or personal records and ensure appraisals, title, flood certification, insurance, UCC’s and other third-party reports are secured in a timely manner. Operates… Show more Supports the Lending Officers and borrowers by preparing and processing loan related documents required for ratification of commercial, mortgage and consumer loans using standards of regulatory and bank policy. Acts as a liaison between internal staff and legal representatives of clients to collect and review necessary business entity or personal records and ensure appraisals, title, flood certification, insurance, UCC’s and other third-party reports are secured in a timely manner. Operates various software and technology to complete daily tasks including; Laser Pro, LQAS, FIS, SageWorks, Microsoft Office Suite, ADP, ServiceLink National Flood, Virginia’s Judicial System, Simplifile, State Corporation Commission, DocuSign, eVision, WITS Wire Transfer Systems and FFIEC Geocoding System. Proficiently applies and adheres to policies, procedures, and regulations including Bank Secrecy Act, Community Reinvestment Act, FDIC Insurance Coverage, Privacy Policy and Security, Office of Foreign Asset Controls, Customer Identification Procedures and monitoring high risk customers. Show less

Assembled, prepared, maintained files and reviewed/verified documents required for closing including firm commitments, amendments, extension requests, repair packages, rate locks and escrow analysis in compliance with HUD/FHA guidelines; primarily for (d)(4) construction and 207/223f refinance projects.Collaborated with the borrower, HUD, title, lender and borrower legal teams, third-party vendors and existing lenders to obtain items for closing packages. Coordinated and lead calls with… Show more Assembled, prepared, maintained files and reviewed/verified documents required for closing including firm commitments, amendments, extension requests, repair packages, rate locks and escrow analysis in compliance with HUD/FHA guidelines; primarily for (d)(4) construction and 207/223f refinance projects.Collaborated with the borrower, HUD, title, lender and borrower legal teams, third-party vendors and existing lenders to obtain items for closing packages. Coordinated and lead calls with internal and external deal team to facilitate the closing process. Information management of internal tracking and Salesforce for precision of documents received and funded. Allocated funds at closing to reduce the borrower’s cash-to-close requirement or ensures accuracy of balances to quickly return finances via wire after closing. Conducted reconciliation of borrower’s processing account to credit reserves on the closing statement. Show less

Created closing settlement statements, loan budgets, DSCR’s, amortizations and initial draw projections based on firm commitments, amendments, extension requests, repair packages, rate locks and escrow analysis for loan closings in compliance with HUD/FHA guidelines for 207/223f refinance, 232/223f LEAN and a(7) projects. Gathered and reviewed documents for FHA IRR projects. Organized and prepared invoice backup for (d)(4) construction deals. Analyzed and created tax and insurance escrows… Show more Created closing settlement statements, loan budgets, DSCR’s, amortizations and initial draw projections based on firm commitments, amendments, extension requests, repair packages, rate locks and escrow analysis for loan closings in compliance with HUD/FHA guidelines for 207/223f refinance, 232/223f LEAN and a(7) projects. Gathered and reviewed documents for FHA IRR projects. Organized and prepared invoice backup for (d)(4) construction deals. Analyzed and created tax and insurance escrows, accounting reports and repair packages. Managed analysts and provided training and cross-training to new hires and colleagues in the preparation of closing documents in compliance with appropriate guidelines. Jointly worked with closers to manage and maintain deal closing documents to ensure documents obtained are accurate for closing. Prepares account reconciliations for borrower’s processing funds to apply reimbursements to the closing statements. Show less

Supported Closing Department staff in completing all due diligence for approval conditions prior to loan documentation by working with vendors and clients on strict deadlines. Collected, organized, and reviewed a variety of financial documents for loan preparation and portfolio development including appraisals, titles, financial statements, income statements, tax returns, insurance forms, certifications, credit reports, and others. Utilized various financial software for daily tasks and… Show more Supported Closing Department staff in completing all due diligence for approval conditions prior to loan documentation by working with vendors and clients on strict deadlines. Collected, organized, and reviewed a variety of financial documents for loan preparation and portfolio development including appraisals, titles, financial statements, income statements, tax returns, insurance forms, certifications, credit reports, and others. Utilized various financial software for daily tasks and large-scale projects including; Credit Quest, Navigator, Laser Pro, Director Client, WireXchange, Pay.gov, Wolters Kluwer Services and UltiPro. Ensured all business is adhering to regulatory requirements such as: Bank Secrecy Act, FACT Act, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act. Completed document review for compliance, verifies dates, signatures, and supporting documentation. Show less

Established new accounts and settled loans with clients. Provided directives to ensure customer service standards are maintained and business targets, goals, and deadlines are on track. Managed, motivated, coached, and supported three branch employees, served as a mentor and resource and assisted with employee evaluation. Handled escalations and provides risk mitigation as well as conflict resolution.

Opened accounts with clients and resolved customer inquiries and complaints. Marketed and sold company products and services. Operated and supervised the teller line as needed. Assisted with branch audits and performed various administrative tasks.

Assist the attorneys in civil litigation and criminal cases. Provide Paralegal duties such as completing court documents, proofreading legal correspondence, maintained attorney docket calendars, use of Virginia Court Systems and compiled and organized the case files. Tasked with various administrative responsibilities to include accounts receivable and payable.