Jennifer Horstmann Email and Phone Number
Gulf Breeze, FL, US
Jennifer Horstmann's Location
Houston, Texas, United States, United States
Jennifer Horstmann's Contact Details
Jennifer Horstmann work email
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Jennifer Horstmann personal email
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Jennifer Horstmann phone numbers
About Jennifer Horstmann
Experienced Account Coordinator with a demonstrated history of working in the packaging and containers industry. Skilled in Negotiation, Petroleum, Sales, Management, and Business Development. Strong sales professional with a Bachelor of Arts (BA) focused in Art/Art Studies, General from University of Houston.
Jennifer Horstmann's Current Company Details
Jennifer Horstmann Work Experience Details
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Business Development SpecialistRemarkable Bakery SolutionsGulf Breeze, Fl, Us
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Account CoordinatorBerlin Packaging Oct 2016 - PresentHouston, Texas AreaSource product, negotiate pricing, and expedite orders to ensure on-time delivery.Process and maintain orders and act as a liaison between internal and external customers.Build and maintain strong relationships with suppliers and customer accounts and helped problem-solve to find creative solutions to customer inquiries.Manage all internal aspects of customer accounts and coordinate with customers, sales, and the procurement team to understand current and upcoming projects.Currently manage over $100 million in revenue among 128 active customers.Improved sales by 3% from previous year by providing up to date communication with customers on their projects and negotiating costs with suppliers.Monitor inventory levels and adjust reorder points to minimize inventory and maximize service levels.Resolve discrepancies and/or issues as they occur during the purchase order cycle.Analyze spend and issue request for quotes to obtain competitive pricing.
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Account CoordinatorBerlin Packaging Oct 2016 - PresentHouston, Texas Area
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Sales Support ManagerMarathon Fitness Feb 2016 - Oct 2016Oversee workflow of all business needs including preparation of reports, sales statistics and quotes for sales and executive team.Prepare, generated and evaluated sales quotes for sales team and presentations through Sales Force.Act as the primary liaison for Sales and various departments with IT, Marketing & Operations.Developed a standard presentation to be utilized for all customer facing presentations and proposals. -
Project ManagerLiquidity Services, Inc Previously Network International, Inc. Oct 2015 - Feb 2016Houston, TxCommunicate & manage the internal process in order to execute consignment sales to clients.Manage contracts to maximize benefit to Liquidity Services’ margin for buyers and the seller.Gather clients’ requirements including material descriptions, value and pictures, ensuring the accuracy of a provided to maximize their monetary return.Coordinate complex field service projects by making sure all details are communicated throughout the project and back to the client.Provide proactive solutions to maximize their return based on market and internally strategize to best sell their material.Partner with stakeholders to ensure sourced goods and services meets the business needs. -
Customer Support ManagerLiquidity Services, Inc Previously Network International, Inc. Dec 2012 - Oct 2015Houston, Tx• Managed staff of three (3) employees and remote staff of ten (10), prepared work schedules and assign specific duties.• Train new employees on Network International systems, processes and ensure they are implemented and followed correctly to provide excellent customer support. • Resolve dispute claims between buyers and sellers by negotiating refund amounts and resolutions between all parties.• Mentored Account Managers on post-sale processes • Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.• Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
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Project ManagerNetwork International Dec 2011 - Dec 2012Houston, Texas Area• Worked with Fortune 500 companies on their sales projects• Operated as the consignor’s lead point of contact for all matters to their sale project• Ensured the timely and successful delivery of consignor’s sales project• Assisted with negotiating discrepancy communications between Network International and our consignors• Worked closely with all departments such as Field Service, Asset Management, Inside Sales and Outside Sales to insure all information was collected from the consignor to post their sales opportunities correctly • Work closely with sellers, inside and outside to review, present and implement the best sales platform for our consignor’s sale opportunity.• Ensure the timely and successful delivery of our solutions according to customer needs and objectives• Built and maintained a strong, long-lasting relationship with consignors -
Customer Service RepresentativeNetwork International Sep 2009 - Oct 2011Houston, Txustomer Service Representative• Keep records of customer interactions or conversation, discrepancies and comments, as well as actions taken.• Set up, update and maintain customers’ account information.• Generate invoices, process all buyer’s payments, send releases to all the appropriate contacts and follow up on load out arrangements.• Obtain and examine all relevant information to assess validity of complaints and communicate the information to the necessary departments.• Negotiate discrepancy resolutions with buyers.
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Account ManagerSri Surgical: April 1998 – January 2002 & April 2005 - September 2008 Apr 2005 - Sep 2008Dallas/Fort Worth Area• Maintained inventory of surgical product in operating rooms, labor and delivery rooms and surgery centers throughout North Texas• Trained surgical personnel on product knowledge and the proper usage of the product • Complied with OSHA and JACHO regulations while training and educating hospital staff• Generated new business by demonstrating cost saving products• Cultivated relationships with doctors and nurses and resolved customer concerns• Understanding the needs of the customer: listening to demands and concerns so SRI can grow a relationship with them• Identified opportunities for growth within existing accounts • Handled Customer complaints and issues in a timely manner• Follow – up with Accounts Payable Departments to ensure invoices are paid on time• Handle Calls and promptly forward to appropriate person of a 55 employee office• Schedule Meetings and Training for all new and existing employees• Handle Office filing for all clients• Provide administrative support for all departments and resolving a range of department issues
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Assistant ManagerThe Medleh Group Jul 2002 - Apr 2005Dallas/Fort Worth Area• Guaranteed exceptional customer service to internal and external clients• Implemented processes to satisfy rush project needs • Organized projects to ensure completion to satisfy Sales Representative requests• Managed fifteen employees and provided procedural training for new employees • Retrained Employees to avoid product mistakes• Handled Confidential Legal Documents for a ligation cases• Handle Customer Complaints in a timely manner
Jennifer Horstmann Skills
Market Planning
New Business Development
Sales
Marketing Strategy
Marketing
Sales Management
Petroleum
Contract Negotiation
Negotiation
Team Building
Business Strategy
Strategic Planning
Business Development
Energy
Cold Calling
Oil
Customer Retention
Customer Service
Project Management
Management
Jennifer Horstmann Education Details
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Art/Art Studies, General -
Bachelor Of Arts (B.A.)
Frequently Asked Questions about Jennifer Horstmann
What company does Jennifer Horstmann work for?
Jennifer Horstmann works for Remarkable Bakery Solutions
What is Jennifer Horstmann's role at the current company?
Jennifer Horstmann's current role is Business Development Specialist.
What is Jennifer Horstmann's email address?
Jennifer Horstmann's email address is je****@****ess.com
What is Jennifer Horstmann's direct phone number?
Jennifer Horstmann's direct phone number is (312) 876*****
What schools did Jennifer Horstmann attend?
Jennifer Horstmann attended University Of Houston, University Of Houston.
What are some of Jennifer Horstmann's interests?
Jennifer Horstmann has interest in Human Rights, Animal Welfare, Education, Environment.
What skills is Jennifer Horstmann known for?
Jennifer Horstmann has skills like Market Planning, New Business Development, Sales, Marketing Strategy, Marketing, Sales Management, Petroleum, Contract Negotiation, Negotiation, Team Building, Business Strategy, Strategic Planning.
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Jennifer Horstmann
United States -
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