Jennifer Isaac Bugarin Email & Phone Number

With a Bachelor of Biblical Studies and Evangelism degree from New Era University, Quezon City, where I also studied Human Resources Management/Personnel Administration, General, I am a Customer Service Representative at TeleTech, a leading global provider of customer experience solutions. For over four years, I have been providing assistance to callers in a busy call center setting, listening attentively, solving problems quickly and efficiently, and creating high-quality professional relationships. I am proficient in Oracle Database and Microsoft Office, and I am passionate about delivering excellent customer service and contributing to the success of the company.In addition to my customer service skills, I have also demonstrated leadership and initiative in my role, as I was promoted to a Team Leader for two years, leading a team that achieved and surpassed the sales target of 200 in two weeks, thanks to our action plan of building connection and trust with each customer. I am committed to following company procedures and winning loyal customers, and I am always eager to learn new skills and take on new challenges.

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  Customer Service Support Specialist

  Teletech

  Jul 2019 - Feb 2024 - United States

  2 Years - Customer Support Representative | Voice and Non Voice2 Years - Team Leader | Non Voice

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  New Era University, Quezon City

  Human Resources Management/Personnel Administration, General