HR Process Specialist with a comprehensive background in human resources and process delivery. Skilled in updating internal documentation, issuing HR letters, addressing employee inquiries and providing information on HR policies and procedures. Proficient in MS Excel, MS Word, PowerPoint, employee experience platforms, ServiceNow and SuccessFactors.
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Process Delivery SpecialistIbm Dec 2021 - Dec 2023Kochi, Kerala, India -
Hr AssociateEy Oct 2020 - Nov 2021Kochi, Kerala, India*Provided multiple HR support including Recruitment, Onboarding, Performance Management, People Data Administration*Handled queries globally through Service-Now application*Hands on experience in Successfactors - LEAD, Employee Central, Recruitment*Responsible for creating 200+ FAQs for all the supported HR workstreams.*Involved in identifying potential areas for process improvement and made recommendations to Seniors. *Actively participated and completed performance… Show more *Provided multiple HR support including Recruitment, Onboarding, Performance Management, People Data Administration*Handled queries globally through Service-Now application*Hands on experience in Successfactors - LEAD, Employee Central, Recruitment*Responsible for creating 200+ FAQs for all the supported HR workstreams.*Involved in identifying potential areas for process improvement and made recommendations to Seniors. *Actively participated and completed performance management and development plan activities*Imparted trainings to new recruits. Show less
Jennifer Jacob Education Details
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Human Resources & Marketing -
Economics -
Human Resources Management
Frequently Asked Questions about Jennifer Jacob
What is Jennifer Jacob's role at the current company?
Jennifer Jacob's current role is HR Professional | Process Delivery Specialist | Expertise in SuccessFactors, ServiceNow, & Employee Management.Prev : IBM.
What schools did Jennifer Jacob attend?
Jennifer Jacob attended Srm University, Madras Christian College, Madras Christian College, Madras Christian College, Madras Christian College.
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Jennifer Jacob
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