Jennifer Johnson Email & Phone Number

Vancouver, Washington, United States

Prepared orders for shipment by systematically picking, packing and labeling merchandise.Effectively operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.Transferred inventory to and from target destinations using forklifts and other transportation vehicles.Wrapped pallets in shrink wrap prior to loading.Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.Loaded, unloaded and moved material to and from storage and production areas.Used forklifts and pallet jacks to relocate products.Kept warehouse stations and equipment in good working order in line with OSHA requirements.Worked flexible hours; night, weekend, and holiday shifts.Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.Handled supply and equipment inventories and distribution for workers.Followed written instructions to construct various types of equipment.Produced parts and assemblies quickly and efficiently within tolerances.Worked alongside staff to discuss and implement best practices and exceed team objectives.Notified supervisors of defective equipment or material.Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.Expanded revenue by effectively prioritizing jobs and processing work orders.Loaded, unloaded and moved material to and from storage and production areas.

Boise, Idaho, United States

Displayed merchandise by arranging in appealing and orderly way to boost sales.Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.Opened and closed store independently when needed and prepared nightly bank drop for manager.Up-sold and cross-sold products effectively, driving sales and increasing revenue.Increased sales by offering advice on purchases and promoting additional products.Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.Assisted customers by answering questions and fulfilling requests.Used POS system to process sales, returns, online orders and gift card activations.Helped customers manage large purchases by collecting items from shelves and storage locations.Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.Issued receipts and processed refunds, credits, or exchanges.Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.Performed stocking and informed management of low inventory quickly.Generated brand awareness and positive product impressions to increase sales.Maintained clean sales floor and straightened and faced merchandise.Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.Approached browsing customers to initiate conversations to determine buying preferences.Assisted customers with locating and choosing merchandise in any store department.

Boise, Idaho, United States

I zone shelves(meaning facing products), do top stock, and returns. I help customers find products as a sell assistant. I used the ten foot rule. I pushed customers to the cashiers as the sales assistant. Cross trained associate, Stock freight, made sure my out were stocked with customers satisfaction, Inventory management, scanned the sales floor for safety hazards and back room. Displayed merchandise by arranging in appealing and orderly way to boost sales. Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. Up-sold and cross-sold products effectively, driving sales and increasing revenue. Increased sales by offering advice on purchases and promoting additional products. Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention. Answered product questions with up-to-date knowledge of sales and store promotions. Answered questions about store policies and concerns to support positive customer experiences. Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations. Used POS system to process sales, returns, online orders and gift card activations. Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays. Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions