Jennifer Kiser Email & Phone Number

St. Louis, Mo

➤ Strategically recommending team process improvements, managing HR procedures, and training new team members➤ Mentoring staff on all HR functions such as position eliminations, terminations, leave of absence, and bonus payments➤ Continuously collaborating with various department managers and team members to resolve issues in a timely manner➤ Successfully providing guidance and resolution for any questions related to Human Resources activities or procedures➤ Providing leadership… Show more ➤ Strategically recommending team process improvements, managing HR procedures, and training new team members➤ Mentoring staff on all HR functions such as position eliminations, terminations, leave of absence, and bonus payments➤ Continuously collaborating with various department managers and team members to resolve issues in a timely manner➤ Successfully providing guidance and resolution for any questions related to Human Resources activities or procedures➤ Providing leadership development through coaching, training, and presentations to ensure all associates are engaged➤ Strategically assessing department training needs along with developing the appropriate training materials to meet needs➤ Working with various managers and employees to address all types of employee relation issues, considering all interests➤ Effectively implementing system improvements by working in close collaboration with various department managers➤ Streamlining all position elimination processes along with business case management to elevate operational execution. Show less

St. Louis, Mo

➤ Provided support to managers on HR matters, consistently exceeded SLA expectations, and updated internal processes➤ Effectively fostered a teamwork/open-door environment conclusive to positive dialogue across the organization teams➤ Developed procedures for improving organization while creating, maintaining, and administering all personnel files➤ Successfully selected to lead all HR support activities for the implementation of Workday Payroll and Hypercare efforts➤ Supported… Show more ➤ Provided support to managers on HR matters, consistently exceeded SLA expectations, and updated internal processes➤ Effectively fostered a teamwork/open-door environment conclusive to positive dialogue across the organization teams➤ Developed procedures for improving organization while creating, maintaining, and administering all personnel files➤ Successfully selected to lead all HR support activities for the implementation of Workday Payroll and Hypercare efforts➤ Supported delivery of key HR processes such as performance support, employee movement, and leadership coaching➤ Conducted training on various HR services such as terminations, position eliminations, Workday payroll, and policies➤ Delivered exceptional customer service to internal and external clients by utilizing Dovetail Case Management system➤ Utilized metrics to drive solutions based on trends and developed solutions to complex problems that required ingenuity Show less

St. Louis, Mo

➤ Conducted a company-wide employee file audit, resulting in 500+ updates and coached management teams on policies➤ Strategically created over 50 process documentation instructions to aid in the streamlining of all internal HR processes➤ Oversaw onboarding for newly hired associates as well as coordinated exit interviews with any terminated employees➤ Collaborated with a team of 25+ recruiters, ensuring compliance with all new hire processes along with troubleshooting issues➤… Show more ➤ Conducted a company-wide employee file audit, resulting in 500+ updates and coached management teams on policies➤ Strategically created over 50 process documentation instructions to aid in the streamlining of all internal HR processes➤ Oversaw onboarding for newly hired associates as well as coordinated exit interviews with any terminated employees➤ Collaborated with a team of 25+ recruiters, ensuring compliance with all new hire processes along with troubleshooting issues➤ Updated digital/paper records of personnel-related data to ensure all federal and state employee requirements were met➤ Contributed to the development of a culture of equity, diversity, and inclusion where staff experience was top priority➤ Served as subject matter expert on HR products and worked closely with department managers to design HR programs.➤ Captured and analyzed data as well as recommended processes to reduce attrition, absenteeism, and other key metrics. Show less

St. Louis, Mo & Chicago, Il

➤ Successfully managed 50+ employees, trained newly hired managers, and scheduled trainers for 3 new store openings➤ Executed all people-related activities such as performance management, employee relations, training, and offboarding➤ Maintained compliance with indicated employment laws and regulations and recommended all standard methodologies➤ Coordinated and managed employee orientation to ensure all new hires understand and acknowledge company policies➤ Improved morale… Show more ➤ Successfully managed 50+ employees, trained newly hired managers, and scheduled trainers for 3 new store openings➤ Executed all people-related activities such as performance management, employee relations, training, and offboarding➤ Maintained compliance with indicated employment laws and regulations and recommended all standard methodologies➤ Coordinated and managed employee orientation to ensure all new hires understand and acknowledge company policies➤ Improved morale, customer service, and restaurant efficiency to drive profitability changes in all low performing stores➤ Advised and assisted in all disciplinary matters and provided guidance on proper application of company procedures➤ Evaluated all new associates with management before introductory period expired to determine continued employment➤ Coordinated hiring activities such as career fairs, job postings, interviews, background checks, and onboarding events➤ Established Four-Walls marketing plan to increase sales by forming relationships with chamber of commerce members➤ Developed sales forecasts, managed scheduling procedures, established compliance policies, and met legal requirements. Show less

Bachelor Of Science - Bs, Global Leadership And Management, 3.92/4.0

Activities and Societies: Alpha Sigma Lambda

Associate Of Arts - Aa, Communication Arts & Foreign Language, Spanish