work prior authorizationshelp get patient assistance for medicationsInbound/outbound callsmake the connection between the patient, insurance, and physicians.

-Proficient in AllScripts and Ocra computer software.-Able to prepack unti dosing-Communicate with nursing to better service patients-Transport medications in hospital-Operate/restock automated dispensing machines

-Compound intravenous medications (tpm, ivig,antibiotics) aseptically-Assist with packaging medications and supplies for patient deliveries-Assist pharmacist reconcile medications-Inventory management

Patient Support Specialist, Pharmacy Technician II 08/14-Present• Outbound calls to assist and educate patient about medication adherents • Inbound call to assistance patients with refills, transfers and order tracking• Partnering with dialysis faculties to update and maintain patient’s personal health information• Speak to medical professionals concerning prescriptions

• Inbound/ Outbound Customer Service• Processing and Completing authorizations forms• Assisting outside medical professionals • Deescalating patient issues to ensure quality care • Data entry with web-based programs

• Aseptically compound sterile products• Pool vials using Baxter pump• Combine medication and diluents using an auto-mix machine• Meticulous detail to documentation• Sanitize horizontal flow hood and components that entered• Fill different final containers such as syringes, pcas, iv bags, and cassettes• Stage materials and supplies for co-workers• Reconstitute powder medications• Calibrate equipment

• Assist customers with financial transactions• Ensure customer satisfaction• Training new employees• Assist in supervising a team of 4• Organize and stock shelves• Maintain clean work area