• Managed all social media accounts• Created and executed successful marketing campaigns via Facebook Ads Manager • Launched new blog on company website and generated its content using WordPress• Created and sent out email blasts to Next Step’s network via Mailchimp to launch new virtual tour campaign • Aggregated contacts and established connections with multiple universities to initiate a relocation seminar with college seniors

• Successfully completed New York State 75-Hour Salesperson Licensing Course & Exams • Assembled single-day client tours through researching the New York City rental market and organizing listings from multiple listing services based on clients’ relocation needs and preferences• Engaged clients from personal network in addition to successfully closing four tours with the assistance of Senior Broker Margit Brandt• Managed phone communications with clients, prospective tenants, landlords, and brokers on behalf of Senior Broker • Remained on-call for Senior Broker to submit applications, conduct lease signings, and deliver checks and other sensitive documents• Organized and maintained detailed records of all Senior Broker's requests, invoices, leases, and document preparations

• Communicated with customers in regard to their needs, specifically to help them with billing issues • Provided excellent customer service in times of high traffic hours• Managed client relations and billing of members, in addition to providing membership information to existing and potential clients • Facilitated sales alongside of membership advisors