Conduct quality assurance and troubleshooting on 2,000+ plus poll pads.Install poll pads for voting, assuring all equipment is installed and synced properly.Provide roving IT support for 139+ voting stations.Utilize OPEX machines to open mail ballots assuring proper procedures and hand offs are follows.Tabulating 20,000+ poll votes daily.

Consistently demonstrate adherence to security procedures by validating airline documents verifying CLEAR member travel documents and following all documented security protocols.Exceptional customer- service- focused communication skills and the ability to engage with potential customers, general travelers and members alike.Drive membership enrollments by engaging travelers and selling the benefits of CLEAR.Comply with all security and safety guidelines, policies and procedures making sure Security is our number one priority.

Working in extremely fast paced environment utilizing exceptional time and organizational skills, in order to create cases involving maintenance issues. Productively dispatching and scheduling multiple cases and work orders for maintenance.Assisting Property managers with any and all maintenance issues, answering multiple emails daily regarding questions concerns, complaints to follow up with residents for a resolution. Responsible for case creations, follow up, price negotiation, verifying the issues needing addressed, to assure proper completion of all work orders.Reporting any issues involving misuse, and abuse of our properties by residents to property managers.Acting as a liaison to our vendors, property managers, and residents. De- escalating various situations between residents and vendors, to make sure maintenance issues are resolved within guidelines and policies established.Utilizing my creative thinking, and problem solving skills to assist saving the company hundreds/ thousands of dollars on a daily basis. Maintain excellent repoire with residents, vendors, property managers and other team members. Working as a collective to get the work orders cases completed.Conforming and adapting to any and all situations on a daily basis.

Welcoming all guests to the hotel and signing them up for total rewards which is a tier incentive program. Assisting guests with questions about our casino and sister properties. Informing the guests about potential offers, shows, clubs, hot spots in regard to our properties ect.

Legal Correspondence/ Customer Service