Mcs
Current
United States
Working in extremely fast paced environment utilizing exceptional time and organizational skills, in order to create cases involving maintenance issues. Productively dispatching and scheduling multiple cases and work orders for maintenance.Assisting Property managers with any and all maintenance issues, answering multiple emails daily regarding questions concerns, complaints to follow up with residents for a resolution. Responsible for case creations, follow up, price negotiation, verifying the issues needing addressed, to assure proper completion of all work orders.Reporting any issues involving misuse, and abuse of our properties by residents to property managers.Acting as a liaison to our vendors, property managers, and residents. De- escalating various situations between residents and vendors, to make sure maintenance issues are resolved within guidelines and policies established.Utilizing my creative thinking, and problem solving skills to assist saving the company hundreds/ thousands of dollars on a daily basis. Maintain excellent repoire with residents, vendors, property managers and other team members. Working as a collective to get the work orders cases completed.Conforming and adapting to any and all situations on a daily basis.