Jennifer Lorek Email & Phone Number

Edmonds, Washington, United States

Greater Munich Metropolitan Area

Providing excellent Customer Support, Communications, and Quality Assurance.

Greater Munich Metropolitan Area

Providing excellent Customer Support, Communications, and Quality Assurance.

Munich Area, Germany

Provided individualized health coaching services to personally and carefully make simple, small changes to help transform life from good to great.

Munich Area, Germany

• Community manager, acted as primary contact for crowd-testing community worldwide• Acted as the important link between community of testers and other departments (Project Management, Sales, Development) to ensure timely delivery of crowd-testing services• Actively recruited testers across various social and networking platforms for specific client tests• Assisted marketing department with proof-reading and editing English materials prior to publication

Munich Area, Germany

Acted as the English language owner in the Customer Engagement team at Freeletics. Responsibilities included: • Acting as the first point of contact for English-speaking Freeletics' users around the world via email• Investigating user-reported queries, issues, and insights to manage communication between users and Freeletics, providing user support in a variety of areas• Monitoring the voice of our users and delivering actionable insights for other departments• Mastering use of various software platforms and tools to effectively manage Freeletics user needs, including Zendesk, Wordpress, PayPal, Stripe, Jira, Google Developer tools, and Atlassian Confluence• Acting as Content Specialist for all Customer Engagement-related information, including writing and reviewing of Help Center articles and email communications sent to Freeletics usersIn addition, I assisted in the management of the US community of Free Athletes via Facebook groups, motivating and responding to athletes across several major cities.

Marienplatz And Leopoldstrasse Locations

• Created and/or modified lesson plans to teach effective English language classes to professional adults.• Maintained written records of student progress across all areas of learning. • Monitored student progress and modified lessons as necessary to assist in achieving highest potential for success. • Motivated students within language lessons to keep learning lively and engaging for maximum progress.

Tualatin, Or

• Created and developed a successful private practice to provide pediatric speech and language therapy services to a diverse population. • Collaborated closely with a team of professionals, including occupational therapists and a clinical psychologist, to provide the most effective, individualized, and family-based therapy for children and their families. • Specialized in a variety of areas including working with children with Autism Spectrum Disorder (ASD), articulation and language disorders, developmental delays, social-pragmatic disorders, literacy and phonological deficits, fluency disorders (i.e. stuttering), motor-speech disorders, and users of alternative and augmentative communication (AAC). • Focused on whole-child and family-centered approach to speech and language therapy. • Created and maintained all business-related documents and records, including patient files, daily session notes, treatment and evaluation reports, etc.. • Created and maintained practice financial database and records using Quickbooks, including invoices, income/expense reports, etc.. • Engaged in marketing activities as needed to develop the practice, including mailings, networking events, participation in local community events, etc.. SLP Specialties: • Hanen Centre certified for the “It Takes Two to Talk” parent training program• Trained in the PROMPT technique for motor-speech disorders• Trained in the Early Start Denver Model (ESDM), a comprehensive behavioral intervention approach for young children with autism

Vancouver, Wa

• Completed assessments, planned treatment, and consulted with parents and other associated professionals to ensure individualized and appropriate treatment for pediatric clients 1-to-13 years of age. • Provided appropriate documentation, including evaluation and progress reports, for each individual client.

Santa Ana, Ca

• Assessed, consulted, planned, and conducted treatment for pediatric clients 1-to-12 years of age and families. • Continuously evaluated, planned and problem-solved to ensure each client reached his or her potential.• Communicated and collaborated with other professionals, paraprofessionals, and parents in order to provide an effective and consistent program. • Supervised appropriate staff (i.e., Speech Language Pathology Assistant - SLPA, developmental specialists) effectively within scope of practice. • Documented all consultation and treatment sessions on a daily basis, as well as provided appropriate documentation to the interdisciplinary team (i.e., OT, PT, behavioral therapist). • Provided assessment, progress, and discharge reports in a timely manner.

San Diego, Ca

• Managed a client base consisting of children 1-to-11 years of age with a variety of disabilities including (among others): developmental apraxia of speech, autism spectrum disorders, developmental speech and language delays, cerebral palsy, cleft lip/palate, articulation and phonology disorders, and fluency disorders. • Planned and implemented speech and language evaluations and individualized goals and treatment plans, including parent training to encourage generalization across environments. • Collaborated and co-treated with occupational therapists both with individuals and in small groups to maintain consistency and promote generalization of skills. • Created and maintained appropriate evaluation/progress reports and paperwork as needed to initiate re-authorization of services as required by various insurance and government funded agencies.

San Diego, Ca

• Planned and conducted speech and language evaluations for a diverse population of preschool and school age children, using non-standardized and standardized measures. • Wrote and implemented short- and long-term treatment goals. • Probed student progress and updated goals as necessary. • Completed IEP (Individualized Education Program) process, including child assessment, writing of IEP components, meeting and collaboration with the child’s team, and finalization of the IEP. • Participated in collaboration with parents as well as other professionals, including general education teachers, special education teachers, occupational therapist, resource specialist, school psychologist, counselor, SLPs specializing in assistive technology and bilingualism, and private SLPs, in team meetings and individually to ensure maximal student success. • Attended professional school-based seminars covering topics such as IDEA (Individuals with Disabilities Education Act), articulation/phonological process treatment, SCERTS (Social Communication / Emotional Regulation / Transactional Support) model, English language learners, and literacy/language strategies.

San Diego, Ca And Orange County, Ca

• Conducted in-home and school-aide behavioral therapy for children with autism between the ages of 2-7 years to teach language, social, play, behavioral, and daily living skills. • Worked with group of teachers, supervisors, tutors, and parents to provide consistency and improve techniques to further the child’s progress in all areas.

San Diego, Ca

• Employed behavioral techniques (including PRT, DT, Incidental teaching, etc.) to teach toddlers at risk for autism social, play, behavioral, language, and daily living skills. • Created curriculum to integrate typically developing toddlers and those at risk for autism. • Created and maintained individual goals in all areas of development for at risk toddlers. • Trained parents in home on behavioral techniques to generalize and support child progress.

San Diego, Ca

• Taught young autistic child language, behavioral, and daily living skills using a behavioral approach. • Maintained detailed records of all program developments pertaining to the child. • Conferred weekly with the child’s instructors and parents to discuss and assess progress in all environments.

San Diego, Ca

• Interviewed a diverse client base statewide over the phone. • Managed an in-house database of program clients and provided monthly statistics on program effectiveness. • Edited standardized surveys for quality control. • Monitored efficiency and timing requirements on all projects. • Implemented training course for incoming staff.

Ma, Communicative Disorders- Speech Language Pathology

Health Coach

Bs, Cognitive Science

Activities and Societies: Alpha Chi Omega